EVA Voice Biometrics vs Amazon Connect Voice ID

This white paper provides a comparison between Auraya’s EVA Voice Biometrics offering, specifically EVA for Contact Centers, and Amazon Connect’s own Voice ID offering. Access the file below and read how EVA Voice Biometrics provides more security, better efficiencies and improved experiences over Amazon Connect’s Voice ID.

Integrate EVA for Contact Centers into your cloud-based contact center platform, whether it’s on Amazon Connect, or other platforms such as Genesys, Avaya and more. Additionally, explore more EVA Voice Biometrics options with EVA Web and EVA Forensics.

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Managing Contact Center Fraud with EVA Voice Biometrics

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