Help your customers unleash the power of their voice – with Auraya.

Auraya, a world leader in biometric voice verification technology, empowers people and organizations to interact and engage with security and convenience. 

As a specialist voice biometric technology developer, we have a track record of delivering unparalleled security performance that is simple to deploy, integrate and maintain whilst delivering the most delightful customer experience.

Auraya’s biometric voice verification engine – ArmorVox– is speaker adaptive, which means it constantly learns about the customer’s unique voice and optimises the voice print performance with each use. This means we not only protect the privacy of the individual and the security of the organisation, but also deliver a truly differentiated experience for the customer.

ArmorVox is the perfect voice verification engine that includes passive, active and background enrolment and verification options. It also provides eight different text dependent tokens, two text prompted tokens and a text independent token.

At Auraya, we are constantly pushing the boundaries of cutting-edge research and development in voice biometrics to pioneer new capabilities that maximize value for you and your customers. Our talented team puts you in command to choose features that work for you. So you decide – whether you want to implement an active or a passive system and you choose the biometric spoken token that is right for your customers. You can choose to deploy in your phone, digital, social media or face-to-face channels.

The best part is – you will be offering your customers an entirely new experience in six weeks – that’s how easy and fast it is to deploy our technology. You can deploy with your own in house team or you can use any of the experienced and trained solution partners that are part of the Auraya ecosystem.

 

Help your customers unleash the power of their voice – with Auraya.

Our innovations deliver the most desired outcomes in voice biometrics.

Unmatched security and performance
Customer Delight
Technical prowess

NEXT GENERATION VOICE BIOMETRICS

Boost Productivity
Uncover significant cost savings
Delight customers with convenience, empower them with new technology
Drive team member engagement
Proactively address fraudulent activity
Unparalleled security for you and your customers

WHY OUR CUSTOMERS LOVE US

99
VOICES VERIFIED
99
SPEED OF IMPOSTOR MAPPING (PER MINUTE)
99
NEW ENROLLEE CAPACITY (PER HOUR)

What the industry thinks

“As we predicted earlier this year, biometric technologies are the next wave of strong, efficient authentication solutions. ArmorVox is a proven technology that have been adopted globally, and we are proud to team with Auraya to offer the best-in-class user authentication solution available in the anti-fraud market today. The biometric component of our multi-layered approach to fraud protection allows organizations to establish trusted identity online with minimum friction, balancing both convenience and security.”
Ricardo Villadiego, CEO of Easy Solutions
"It’s pretty awesome. Auraya’s ArmorVox voice biometric technology allowed us to achieve our target of 15sec reduction in AHT and focus on providing better customer service. I can’t say enough about how well Auraya designed the voice biometrics portal. The portal is designed around keeping the cost low and also making sure that sensitive customer details are secure. I’m impressed with the service orientation I find when I interact with Auraya. The guys listen carefully and they get it very quickly. They respond to questions almost immediately and address problems very effectively. They are really easy to work with and seem to appreciate their customers. Auraya helped with a successful roll out of the new authentication platform.” 
Ash Kumar, Contact Strategy | Credit Risk | Global Financial Services at Telstra

NEWS AND MEDIA

ArmorVox Voice Biometrics powers Inference Studio 5.0 platform for Broadsoft
ArmorVox Voice Biometrics powers Inference Studio 5.0 platform for Broadsoft
September 8, 2017
ArmorVox- the next generation in voice biometrics technology is at the forefront of new innovations in transforming customer experience with brands at their contact centres. Arm...
Auraya Systems emerges as a finalist in ACT Chief Minister’s Export Awards
Auraya Systems emerges as a finalist in ACT Chief Minister’s Export Awards
August 31, 2017
Auraya Systems emerges as a finalist in ACT Chief Minister’s Export Awards for outstanding international success in exporting Australian developed technology. We are thrilled to
My voice is NOT my password
My voice is NOT my password
August 30, 2017
My voice is NOT my password. Let your customers pick their own unique passphrase as their password so it feels personal and special. With Auraya, you get to say what you like and we will ...
Get voice biometrics on android devices and offer customers a more personal and connected experience.
Get voice biometrics on android devices and offer customers a more personal and connected experience.
August 24, 2017
We are excited to introduce the features and functionality of the standard ArmorVox voice biometrics product for use on android. Whether you are looking at a multi-factor authentication s...
Shadowtrack
Shadowtrack
August 18, 2017
Shadowtrack offers an innovative solution to the corrections industry - by leveraging ArmorVox voice biometrics technology, it offers a costeffective and reliable solution for tracking off...
Deakin Digital
Deakin Digital
August 18, 2017
The DeakinDigital case study is special to us at Auraya, because it reflects the innovation of Australian education providers. DeakinDigital has pioneered the integration of voice biometri...

OUR ECOSYSTEM