World leaders in biometric voice verification technology

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AURAYA SYSTEMS

Auraya, a world leader in biometric voice verification technology, empowers people and organizations to interact and engage with security and convenience. As a specialist voice biometric technology developer, we have a track record of delivering unparalleled security performance that is simple to deploy, integrate and maintain whilst delivering the most delightful customer experience.

Auraya’s biometric voice verification engine – ArmorVox– is designed with advanced machine learning algorithms and is speaker adaptive, which means it constantly learns about the customer’s unique voice and optimises the voice print performance with each use. This helps us deliver privacy, security, and a truly differentiated experience for the customer. ArmorVox is the perfect voice verification engine that includes passive, active and background enrolment and verification options. It also provides eight different text dependent tokens, two text prompted tokens, a digit independent and a text independent token.

At Auraya, we are constantly pushing the boundaries of cutting-edge research and development in voice biometrics to pioneer new capabilities that maximize value for you and your customers. Our talented team puts you in command to choose features that work for you. You can choose to deploy on mobile, website, IVR and contact centres, social media or face-to-face channels. The best part is – you will be offering your customers an entirely new experience in six weeks – that’s how easy and fast it is to deploy our technology. Consult with the Auraya team today or reach out to our experienced solution partners who are part of the Auraya ecosystem.

ARMORVOX: THE NEXT GENERATION IN VOICE BIOMETRICS

Designed to delight and deliver seamless customer journeys. Powered for consistency in omni-channel enterprise performance. The next generation in biometrics by Auraya transforms user experience and enhances customer loyalty. At the heart of our system lies design that makes authentication of your customers simple, fast and intuitive. Our focus has always been two-fold. We design for optimizing business productivity and for evolving customer trends.

Customers today are seeking more than faster authentication and security - they are seeking new experiences. We help you deliver with ArmorVox - the next generation in voice biometrics technology.

OUR INNOVATIONS DELIVER THE MOST DESIRED OUTCOMES IN VOICE BIOMETRICS.

To verify with voice, callers speak a random set of digits or a passphrase which leads to faster authentication. An encryption process ensures no reverse engineering can be used to hack into the system and pose as another person.

Voice recordings are not stored - which means data privacy of customers is upheld. Voice patterns are captured and used to create a unique voice print, storing it as a hashed string of numbers and characters. By choosing to implement ArmorVox, you can unlock desired customer and business outcomes.

BOOST PRODUCTIVITY BY STREAMLINING OPERATIONS
TRANSFORM CUSTOMER EXPERIENCE
MANAGE FRAUD PROACTIVELY IN REAL-TIME
ENHANCE TEAM MEMBER ENGAGEMENT

IMPLEMENT VOICE BIOMETRICS ACROSS EVERY CUSTOMER TOUCHPOINT.

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