The Voice Biometrics Debate Over Privacy and Security
The increasing use of a wide range of biometrics from face to fingerprint as well as voice is generating a growing concern over the privacy implications of this technology. Many people are worried about both deep fake attacks and the potential for data breaches where biometric data gets stolen and the resultant misuse compromises their security and privacy. These concerns and are making some people question the benefits of using biometrics.
All biometric modalities have unique characteristics that benefit different use cases and provide potential risks. Voice biometrics solutions are particularly good at enabling highly secure yet highly convenient identity verification for people who are trying to access digital services on their Laptops or Smartphones as well as using voice bots and contact centres. The voice biometric solutions provided by Auraya Systems rely on the comparison of an individual's unique voice patterns, with the characteristics of a voice print stored in a secure database. The voice print match verifies that the authorised person is accessing a service or confirming a transaction. Auraya uses a system that requires a different phrase to be spoken for every access attempt which protects users from being hacked because someone stole a recording of them saying their pass phrase. Auraya systems can continue listening to conversations with voice Bots or call centre agents and ensure the speaker is the authorised person for the whole conversation. Inbuilt capability to detect new Synthetic voice generators reduces the chance of a bad actor using stolen data or deep fake capabilities to attack a person’s account.
It is worth noting that voice biometrics can provide much greater privacy and security when accessing secure services like financial organisations or government agencies. Voice biometrics can be used to authenticate customers, reducing the need for them to provide sensitive information, such as passwords or personal information or other sensitive information like birthdates, credit card and social security numbers. Additionally, the use of voice biometrics can help to prevent fraud and identity theft, which can have a significant impact on an individual's privacy and security.
Auraya’s EVA Voice Biometrics employs advanced algorithms and machine learning techniques to ensure the accuracy and reliability of its authentication process. EVA constantly updates and improves its security measures to stay ahead of evolving threats, helping to minimize the potential for loopholes and vulnerabilities in the system. With its commitment to providing secure and effective authentication solutions, EVA Voice Biometrics is helping organisations achieve peace of mind and protect their valuable assets.
Got any questions about EVA Voice Biometrics? Check out 'Voice Biometrics FAQs Answered' to know more! https://aurayasystems.com/resources/voice-biometrics-faqs-answered
