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12Jul 2019 by Angelo Gajo

Introducing EVA for Amazon Connect

PRESS RELEASE Introducing EVA - Voice Biometric Extension for Amazon Connect Paul Magee | July 12, 2019 | 5 minutes Global voice biometric leader, Auraya, officially announces today the launch of EVA for Amazon Connect. EVA enables organisations to deliver better customer experience for authenticating customer identity on telephony and digital channels. It allows customers to verify their identity quickly and conveniently without needing to remember passwords, PINs, or needing to provide sensitive private information. The challenge of providing highly secure and convenient security measures to customers is well understood by both organisations and their customers. Customers are required to remember their passwords and answers to secret questions or provide personal information such as social security numbers or birth dates to get access to the information and services they want.…

02Jul 2019 by Angelo Gajo

Auraya Attending Members Meeting London

Press Release

PRESS RELEASE Auraya Attending Members Meeting London Angelo Gajo | July 2, 2019 | 2 minutes Co-founder and chief technical officer, Clive Summerfield, will be attending the upcoming monthly Biometric Institute Member Meeting in London in July 12 from 10:00AM to 1:15PM. Members and non-members of the Biometric Institute will continue to discuss updates and activities regarding topics surrounding biometrics, such as privacy, with confirmed speakers from Heathrow Airport, City of London Police, Polygon, University of Reading, Biometric Institute, Department of Fereign Affairs & Trade - Australian Passport Office and Capgemini.If you are an existing member at the Biometric Institute, registrations are free. If you are a non-member and would like to attend the event, you can register for a small fee by sending an e-mail to nicky@biometricinstitute.org. If you’d…

21Jun 2019 by Angelo Gajo

Auraya Attending 2019 Customer Contact Week

Press Release

PRESS RELEASE Auraya Attending 2019 Customer Contact Week Digital Angelo Gajo | June 21, 2019 | 2 minutes Chief Executive Officer, Paul Magee, will be attending this year’s annual 2019 Customer Contact Week Digital in Las Vegas. In collaboration with Amazon Web Services, Auraya will be providing support for the demonstration of ‘EVA for Amazon Connect’ in their respective partner stand. If you’re interested in implementing voice biometrics in your cloud contact centres via Amazon Connect, network with Paul Magee at Amazon Web Services' partner stand during the day to discuss the advantages and benefits of voice biometrics.Customer Contact Week Digital is the number one conference and exhibition for customer experience, contact centres and customer care professionals. Celebrating its 20 years of production, the event will include sponsors from numerous organisations…

14Jun 2019 by Angelo Gajo

Auraya Attending 2019 VOICE Summit

Press Release

PRESS RELEASE Auraya Attending 2019 Voice Summit Angelo Gajo | June 14, 2019 | 2 minutes Co-founder and managing director Ray Doak and Chief Executive Officer Paul Magee will be attending the upcoming 2019 VOICE Summit in Newark, New Jersey. The summit will go from July 22 until July 25 as Auraya participates as an exhibitor in the event.Sponsored by Amazon Alexa, this summit invites over 5,000 developers, conversational designers, startups, brands, agencies and executives specialising in voice technology. Industries invited include healthcare, fintech, transportation, entertainment, gaming, media, search, retail, enterprise, smart home, smart cities and hospitality industries. Further, the event will be showcasing keynotes, panels, workshops and exhibitions from more than 150 companies globally. Well-known companies participating in the event alongside Auraya include Amazon, Microsoft, The New York Times,…

31May 2019 by Angelo Gajo

Auraya Attending Great Debate on Biometrics

Press Release

PRESS RELEASE Auraya Attending Great Debate: Responsible & Ethical Use of Biometrics Angelo Gajo | May 31, 2019 | 2 minutes Co-founder and chief technical officer, Clive Summerfield, will be attending the Great Debate: Responsible and Ethical use of Biometrics on the 6th of June in Brussels, Belgium. In partnership with the Biometric Institute, the debate will be hosted by Microsoft and sponsored by Gemalto. It will be a one day event on June 6th and will go from 9.30AM to 1.45PM.This event follows the successful Biometrics and GDPR seminar held in Brussels last year in 2018. In its follow up return, the debate will focus on creating disruptive dialogue regarding the future of biometrics technology. Regulators & privacy advocates, key international & European institutions, biometrics & industry experts and…