What You Need to Know About Voice Biometrics?
FINANCIAL SERVICES, HEALTHCARE
What makes a person unique? Genetics? Physical characteristics? Personality? Attitude? Unique perspectives? Experiences that nobody else has had? It is all of those things. Many of you are familiar with the fact: As far as our physical traits go no one else has the same fingerprints. Fewer will consider but it's every bit as unique: ears, tongues, irises. But did you know your voice is distinctive?
Your airways, soft-tissue cavities, and the contour and motion of your mouth and jaw all influence your speech patterns. Those speech patterns can then be encoded into a unique "voiceprint." Like your fingerprint or iris, that voiceprint is uniquely yours.
What is Voice Biometrics?
Voice biometrics recognizes particular, distinguishing characteristics or traits of a speaker rather than what he says to act. Every one of our voices has distinctive features determined by our anatomy and behavioral speech patterns. The shape and size of our mouths and throats and our language, pitch, and speaking patterns- fast-talking versus slow-talking-all form our voices. These attributes will give us a peculiar voice that others will recognize as ours.
Voice biometrics creates a speaker's unique characteristics and then uses this map later to identify us. The user provides one or more audio samples, which the system analyzes to create a unique voiceprint for the speaker. Every time the user calls in, the software compares the speaker's voiceprint to the voiceprint on file. Think of it as the imprint of each person's voice that is as unique as their fingerprints.
What is Voice Biometric Authentication?
Unique voices are used for enhancing security how? Here comes voice biometric authentication. Voice biometric authentication authenticates that the person is the one to whom he or she owns by matching voice samples to an original voice template.
Biometric authentication is the new way to authenticate someone's identity based on their unique biological characteristics. This includes fingerprints and even voice recognition. The growing number of services and platforms that are becoming online makes the call for a reliable and user-friendly method of security stronger than ever.
Voice Biometrics: What is it? How Does it Work?
Voice biometrics is a speaker verification technology that captures the voice sample from a live speaker and matches it to the previously recorded voiceprint. If these two match each other then the speaker's identity can be verified.
Auraya’s next-gen AI-based voice biometrics engine, ArmorVox is designed to offer the most secure and seamless speaker recognition capabilities along with fraud prevention abilities. It makes fast and intuitive user experiences possible through all channels and languages. Active or passive customer verification is possible without the usage of PINs, passwords, or repeated security questions.
The ArmorVox voiceprint captures 3,900 unique characteristics for every second of the speech set of acoustic "signatures" unique to the voice associated with the Speaker's vocal tract and other anatomical characters, habitual speaking style, which may include accents and languages, and cadence, and pitch. Independent research has also proven that a voiceprint is as unique as any fingerprint to an individual.
Is Voice Biometrics Secure?
Since every organization strives to guard customer data against fraud, voice biometric authentication has been part of modern security systems. However, the accuracy of the biometrics will always pose a problem. Fortunately, some recent advancements in AI technology were tapped to give more accuracy to Auraya's core voice biometric engine ArmorVox.
Auraya's AI-based technology uses algorithms in its solutions to make it more accurate. Such algorithms can recognize and learn patterns in human speech for better protection. They analyze several layers of voice data as well as use the patent-protected capability of Auraya to create an exclusive voiceprint for a particular individual that makes it useful for authentication purposes.
Voice biometrics are safer compared to fingerprints, PINs, and passwords among numerous other ways of the verification process. On the best practice scale, it is always used in an organization in connection with another multifactor form of identification. Some forms of multifactor, that the organizations can be used are:
Something that you have like a cell phone or an iPad.
Something that you know, an example includes a passphrase which in most instances is your account number or your telephone number.
Something you are: an example could be the voice
The security of each ArmorVox authentication is determined by an empirically derived security threshold. It means that there is reliable security output for each transaction. The risk managers can audit the security performance through a patented process called impostor mapping to ensure the system is performing at the desired security setting.
Voice biometrics in strengthened security frameworks
Voice biometrics is an additional factor that can be incorporated with existing security processes like passwords or security questions to provide multi-factor authentication. Organisations can hence provide several layers of security, ensuring a much more enhanced level of protection for their customers and paving the way for an increased degree of trust in financial transactions.
Voice biometrics greatly reduces identity theft since it only allows authorized voices entry to sensitive information. For instance, organisations that have included this technology report low cases of fraudulent activities especially when integrated with the use of artificial intelligence tools that monitor for unusual patterns.
About Auraya
In the mission of empowering people and organizations to interact with convenience and security in every channel and language, Auraya has emerged as a global leader in voice biometric technology.
Auraya has developed the future in voice biometrics technology, delivering easy-to-use and highly secure authentication and fraud detection capabilities. Their technology is provided to the end-user organizations through a global network of partners that incorporate Auraya's voice biometric engine called ArmorVox into their secure, customer-facing applications, and fraud detection solutions. Through the ecosystem of partners deliver solutions in all industries. These include government, education, healthcare, financial services, retail services, as well as telecommunications.
ArmorVox is a next-gen voice biometric engine designed by Auraya for telephony and digital channel implementations. ArmorVox helps partners provide frictionless, seamless customer experience, with improved digital security using machine learning algorithms and patented features such as an automated tuning process, speaker-specific thresholds and background models, impostor mapping, synthetic voice detection, and voice collection from browsers. EVA is a ready-to-use, cloud-based voice biometric extension for telephony and digital channel solutions that provides voice identification & verification and fraud detection capability into existing business solutions. Powered by ArmorVox.
To speak with the team at Auraya, please email info@aurayasystems.com!