Telstra Case Study

Auraya assisted Telstra to develop a voice biometric verification solution using ArmorVox™ for in store credit check authorizations. Store representatives are automatically verified and transferred to a Philippines call centre for credit check authorizations. The project was designed, integrated and supported by Telstra’s own in-house application development team at Telstra GES (The Practices, Collaboration and Cloud Application).

telstra-case-study.jpg
 

Previous
Previous

Inland Revenue Department Case Study

Next
Next

Bank of New Zealand Case Study