Inland Revenue Department Case Study
New Zealand’s Inland Revenue Department (IRD) was seeking to introduce voice biometrics technology to residents for all telephone services, to verify residents safely and securely with their voice. Vodafone New Zealand, in collaboration with Salmat (now Probe), delivered the biometric voice verification project as a managed service for the government. Auraya was chosen as the voice biometric technology supplier for the managed service and provided high level consulting services for security and usability issue. Additionally, IRD has actively engaged Auraya with marketing and promotional activities during the implementation phase of the solution to ensure user acceptance and accelerated adoption.
