Bank of New Zealand Case Study

case study

Apr 27

Written By Auraya

Discover how Bank of New Zealand revolutionized customer verification with Auraya’s ArmorVox. By implementing identity verification using voice in their contact centers, BNZ achieved over 300,000 enrollments and verifications within weeks, enhancing security and customer experience while reducing operational costs. Today, more than 80% of BNZ’s callers are seamlessly verified using their voice.

Want to learn more? Download the full case study below to see how voice biometrics can transform your customer interactions.