Auraya Attending Delivering Customer Centric Contact Centres 2019
Auraya will be a proud sponsor for the upcoming Delivering Customer Centric Contact Centre event in Sydney. The conference event will run from November 27 to November 29 and will be held at the International Convention Centre Sydney. Co-founder and managing director Ray Doak and chief executive officer Paul Magee will be attending the event on behalf of Auraya. The team will also be exhibiting during the event, providing potential partners the chance to engage with Auraya and discover how they can improve customer experience and bolster digital security in contact centres through the power of voice identification and voice verification capabilities.
The Delivering Customer Contact Centre event is hosted by Criterion Conferences and brings together customer service leaders to discuss challenges in achieving operational excellence and delivering optimal customer experiences in their contact centres. The main learnings that will be addressed in this event are:
Optimising omnichannel strategies to provide consistent services
Positioning contact centres at the heart of customer centric programs
Leveraging AI and other technology to enhance customer satisfaction
Enhancing workforce engagement to increase productivity and efficiency
To view the agenda or register to attend, visit their website here. If you are planning on attending or have already registered, and are looking to meet with the team at Auraya, send us an e-mail at info@aurayasystems.com to arrange a time!
Event: Criterion Conferences Delivering Customer Centric Contact Centres 2019
Location: International Convention Centre, Sydney
Date: November 27 - 29, 2019
Time: All day, UTC+11
Link: Webpage
