EVA is a ready-to-install, cloud-based voice biometric extension for digital channels that utilises our very own ArmorVox™ engine.
It is currently available on Amazon Connect, delivering secure and accurate voice identification and verification capability as a standard feature. Customise the application using the standard Amazon Connect orchestration resources to modify call flows, functionality, business rules, reporting and agent screen displays.
Powered by Amazon Web Services, you can implement and deploy EVA on any Amazon Connect enabled public cloud-based contact centre services. EVA is ready for immediate use and you can roll out our voice biometric application to customers right away. Customise the application seamlessly and use your customer account numbers, phone numbers or any other identification that is unique to your business. Verify and authenticate your customers using the power of their voice.
EVA leverages our next generation voice biometric engine, ArmorVox. This means you can take the next step and utilise ArmorVox’s optional features to further improve your solutions.