ArmorVox is the next generation voice biometric engine developed by Auraya that provides a full suite of voice biometric capabilities in telephony and digital channels. ArmorVox helps streamline and improve customer experience and information security. It uses machine learning algorithms to create speaker-specific background models for each individual voice print to deliver the best performance. Our algorithms set thresholds for each voice print that are empirically derived to meet your desired security performance requirements. Additionally, with automated tuning features, our ArmorVox engine works irrespective of language, accents or dialects.
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ArmorVox is built with industry leading patented features that helps resellers provide a more secure and robust solution in improving customer experience and security.
ArmorVox uses machine learning algorithms to tune the background voice print models to match its production environment. This ensures that optimal results are achieved for all types of speakers on all types of channels, allowing a more accurate and secure result.
ArmorVox uses machine learning algorithms to allow clients to set specific thresholds per user or use case. With this option, clients can set security settings to set a baseline security or audit a singe user's security levels if deemed not strong enough. This ensures a consistent level of security for every user every time.
ArmorVox™ uses machine learning algorithms to continually learn from each user interactions. By enabling active learning, ArmorVox™ is able to improve voice prints for each individual user, allowing a more secure and accurate verification. This also helps improve the performance of ArmorVox™ over time across all channel implementations.
ArmorVox™ uses machine learning algorithms to wash every new enrollees against the current database to identity potential duplicates in the system or even detect impostors and fraudsters. On a single server, ArmorVox™ is able to cross-match users in real-time with a cross-match speed of over 25 million voice prints per hour.
ArmorVox™ allows clients to use either text-dependent, text-independent, text-prompted or digit-independent voice prints for customer enrolments. This allows clients to implement a secure voice identification and verification solution that is tailored to their use cases. Most importantly, this gives the clients and users the option to enrol and verify with whatever method or process is most comfortable and easiest for them.
ArmorVox™ uses machine learning algorithms to detect and repel synthetic voice systems. This feature allows clients to detect and reject generated voices or fake voices and even recorded voices to ensure a secure and accurate capability.
ArmorVox™ can deflect pre-recorded responses by issuing randomly generated challenge responses. This means that clients can set these challenges to mitigate impostor or fraudulent activity via pre-recorded messages as verification processes can be randomised.
Implement ArmorVox™ in either telephony or digital channels. ArmorVox™ comes as an API which allows clients to install our solution easily into any devices and platforms. Let users enrol or verify using their voice during conversations in call centres or while using a web browser, mobile application or chat bots. Improving customer experience and security is as easy as that!