Fraud Intelligence
Bring identity and interaction signals together to surface patterns of suspicious behaviour and provide fraud teams with greater context around potential threats.
Proactive
Fraud Protection
Surface suspicious interactions earlier by combining identity, device, voice and fraud intelligence to build a more complete picture of risk in real time.
Real-Time Protection Against Evolving Fraud
Fraudsters rarely rely on a single channel or signal. Stolen credentials, compromised devices, social engineering, synthetic voices and repeated attempts can all be used to exploit gaps between identity and fraud controls.
Relying on a single authentication event can leave organisations with only part of the picture.
Auraya brings multiple identity and risk signals together to help organisations surface suspicious interactions, flag probable threats and make more informed fraud decisions in real time.
Core Fraud Prevention Capabilities
Auraya combines real-time risk intelligence with forensic capabilities to help fraud and security teams surface suspicious activity, recognise patterns and investigate potential threats.
Known Fraudster Screening
Screen interactions against known and suspected fraudster voiceprints to surface probable matches and trigger appropriate security workflows.
Investigations & Forensics
Analyse large volumes of historical interactions to surface suspicious patterns, including probable instances of the same voice appearing across multiple customer identities. Compare voiceprints and associated metadata to help fraud teams uncover previously unknown threats and support investigations.
Real-Time Fraud Screening
Assess interactions as they happen, helping organisations surface higher-risk activity early enough to route, step up, flag or decline according to their own security policies.
Fraud Protection Across the EVA Ecosystem
Auraya's EVA family brings fraud intelligence together across contact centre, digital and forensic environments using shared voiceprint infrastructure.
Advanced fraud intelligence and risk management capabilities for real-time screening and analysis of suspicious interactions. EVA Forensics can compare voiceprints across large volumes of historical calls to surface probable instances of the same voice appearing under different customer identities; helping fraud teams uncover previously unknown threats and support investigations.
Voice authentication and continuous identity assurance across contact centre interactions, helping organisations establish greater confidence in caller identity and surface higher-risk activity in real time.
Extend voice authentication and identity assurance into web and mobile interactions, helping organisations strengthen digital access and surface risk across customer channels.
One enrolment can serve across the EVA ecosystem, allowing identity and fraud intelligence to extend across contact centre, digital and forensic environments without creating separate biometric infrastructure.
ArmorVox is Auraya's proprietary voice biometric engine, providing the speaker recognition technology that underpins the EVA ecosystem. Its biometric matching and cross-matching capabilities support voice authentication, fraudster screening, and forensic analysis across EVA.
Turn Fraud Intelligence Into Action
Proactive Protection
Surface known and emerging threats earlier, giving fraud and security teams the intelligence to act before suspicious activity becomes a larger loss.
Real-Time Intelligence
Assess risk as interactions happen and feed that intelligence into existing workflows and security policies.
Built to Scale
Apply fraud intelligence across high-volume enterprise environments while supporting the organisation's existing technology, security and operational requirements.