Insights & Articles
Thinking from the Auraya team on voice fraud, authentication, and the AI threat landscape. New articles are added regularly, covering deepfake detection, regulatory change, and what's actually working inside contact centres and digital channels today.
Latest Article
Paul Magee explores the trust layer enterprises need to deploy AI voice technology securely and at scale.
Securely Scaling the AI Voice Revolution
How enterprises can deploy AI voice agents at scale with zero-trust architecture and real-time voice intelligence — without opening the door to deepfake fraud.
Read the article →Article · 6 min readA New Standard: Countering Deepfakes with ‘Deep Truth’
Generic deepfake detectors fail against unseen synthetic voices. Auraya's patented, multi-layered ‘Deep Truth’ architecture detects and denies synthetic attacks.
Read the article →Article · 10 min readTwo and a Half Decades of Biometric Security
The turn of the millennium heralded a shift in how we secure our digital and physical lives. For 25 years now, the use of unique biological…
Read the article →Article · 6 min readHow Auraya Leads the Next Chapter of Voice Biometrics Through Strategic Migration
Migrating voiceprints and audio for voice biometric ID&V is full of pitfalls. Auraya's approach to secure, accurate, compliant migration — and the opportunity beyond it.
Read the article →Article · 4 min readDigital Channel Voice Biometric Authentication
As digital engagement accelerates, organizations face a critical challenge: how to balance effortless user experiences with uncompromising identity…
Read the article →Article · 3 min readVoice Biometric ID&V: balancing security and UX
Balancing security and user experience (UX) in Voice Biometric Identification and Verification (ID&V) is essential for organizations seeking frictionless…
Read the article →Article · 3 min readNavigating Compliance and Data Privacy in the Post-Legacy Voice Biometrics Era
Navigating compliance and data privacy in the era after legacy voice biometrics requires a robust strategy and a relentless focus on security, especially…
Read the article →Article · 4 min readUsing Voice Biometrics for Healthcare
Healthcare today is more connected than ever. Patients are accessing records online, doctors are sharing information across networks, and telehealth…
Read the article →Article · 5 min readHow banks use Auraya’s voice tech to keep accounts secure?
Banks are prime fraud targets and SMS OTPs aren't enough. How banks use Auraya's voice biometrics to secure logins, calls and high-value transactions without friction.
Read the article →Article · 5 min readHow Voice Biometrics Fights Deepfake Fraud
With seconds of audio, criminals can clone a voice. How voice biometrics detects synthetic speech and replay attacks to stop deepfake fraud in real time.
Read the article →Article · 2 min readAuraya Leads the Fight Against Deepfake Voice Fraud at 2025 ASIAL Conference
Auraya sponsors the 2025 ASIAL Conference, where CEO Paul Magee speaks on AI-generated deepfake and synthetic voice attacks and how voice biometrics defends against them.
Read the article →Article · 2 min readHow voice biometrics are evolving to stay ahead of AI threats?
AI threats are rapidly reshaping the cybersecurity landscape, pushing industries to adopt smarter, more adaptive solutions like voice biometrics to stay…
Read the article →Article · 4 min readWhat’s under ArmorVox—Auraya’s voice engine
Voice is the most natural way we communicate—and now, it’s becoming the most secure. At Auraya, our mission is to make identity verification effortless,…
Read the article →Article · 3 min readBreaking Down How EVA Helps Secure Customer Calls
Customer calls remain a cornerstone of service and support for countless businesses. This blog includes how EVA helps Secure Customer Calls. They’re where…
Read the article →Article · 3 min readVoice Biometrics: Why Telecom Providers Are Making the Shift
Voice Biometrics analyzes unique, characteristics of an individual’s voice to verify a user. Telecommunications providers are under increasing pressure to…
Read the article →Article · 3 min readIs Voice Identity verification better than passwords?
Passwords have been the standard for digital security for decades. Yet, as cyber threats evolve, so does the need for smarter, more secure verification…
Read the article →Article · 5 min readHow Auraya stops and protects you from deep fake voice attacks?
Deepfake voices can be cloned from seconds of audio. How Auraya's liveness detection, anti-spoofing, EVA Forensics and multi-factor approach stop deep fake voice attacks.
Read the article →Article · 3 min readDoes my Voice really Identify me?
Static phrases for voice authentication—you’ve probably heard of them. Convenient? Sure. Secure? Not so much. These outdated methods leave systems exposed…
Read the article →Article · 7 min readUpgrading Voice biometrics from Nuance legacy Systems to Auraya’s ArmorVox™
Nuance voice biometrics is reaching end of life. How Auraya's ArmorVox migrates legacy voiceprints without mass re-enrolment, with deepfake defense and flexible deployment.
Read the article →Article · 5 min readWhat You Need to Know About Voice Biometrics?
What makes a person unique? Genetics? Physical characteristics? Personality? Attitude? Unique perspectives? Experiences that nobody else has had? It is…
Read the article →Article · 7 min readHow Advanced Biometrics are Shaping the Future of Identity Verification
Biometric technologies today have reshaped personal and professional lives, unlocking unprecedented levels of security and simplicity.
Read the article →Article · 4 min readVoice Authentication in Healthcare: Securing Patient Data
The healthcare industry is one of the fastest-growing industries across the globe. It is also one of the most demanding industries in terms of biometric…
Read the article →Article · 6 min readExploring the Benefits of Voice Biometrics in Banking
Voice biometrics brings security and convenience banks' traditional methods lack. The benefits across fraud prevention, MFA, customer experience and cost.
Read the article →Article · 4 min readVoice Authentication for Fraud Prevention: How It Works
While voice authentication today is going to be a hot topic, by no means it is a new concept. Traditionally, voice authentication was meant purely as a…
Read the article →Article · 5 min readBiometric Fraud Protection: The Power of Voice Authentication
Biometric authentication is the new way of verifying someone’s identity through their unique biological traits. This includes fingerprints and even voice…
Read the article →Article · 3 min readRevolutionise Security in Finance, Government, and Beyond
A voice is more than just a way to communicate—it’s a signature of identity. In today’s world, where digital fraud and security breaches are on the rise,…
Read the article →Article · 6 min readHow Banks are Using Voice Biometrics to Prevent Fraud?
A deeper look at how banks deploy voice biometrics against fraud: enrolment, real-time recognition, integration, the security and CX benefits, and the trade-offs.
Read the article →Article · 3 min readIs Your Voice at Risk of Being Cloned?
Recent developments with OpenAI’s GPT-4 have revealed a startling problem: the AI’s ability to unintentionally replicate users’ voices without their…
Read the article →Article · 5 min readVoice Biometrics in Multi-factor Authentication
As cybercriminals continuously refine their methods, traditional security measures prove inadequate, often leaving vast gaps in protective barriers that…
Read the article →Article · 2 min readTransforming Contact Center with Voice Biometrics
In today’s ever-evolving security landscape, single-factor authentication (SFA) falls short in providing robust protection against cyber threats. Relying…
Read the article →Article · 5 min readThe Responsible Use of Voice Biometrics to Enhance Security
The recent report from The Times about the misuse of AI voice cloning to commit fraud, amounting to £250 stolen with alarming ease, underscores a critical…
Read the article →Article · 3 min readUnmasking the Echo: Confronting the Dangers of AI-Generated Voice Mimicry
As we navigate through a digital age that is constantly accelerating, the advent of AI-generated voice mimicry emerges as a significant and formidable…
Read the article →Article · 2 min readHow does Voice Biometrics safeguard against Artificial Identities?
Amidst the relentless march of technological advancement, one of the most pressing concerns facing organisations today is the emergence of AI as a potent…
Read the article →Article · 2 min readNew Era of Authentication and CX with Voice Biometrics!
Imagine a world where authentication is as simple as saying a few words. No more fumbling with passwords, struggling to remember PINs, or waiting on hold…
Read the article →Article · 4 min readCombating the rise of AI using Voice as a signal
AI technology is not a new thing. However, as publicized broadly, the sophistication and the applicability of it is now growing exponentially making it…
Read the article →Article · 4 min readFacial vs Voice Biometrics – What’s best?
It was only in February this year that journalists in Australia and the USA used AI-generated voice spoofing techniques to access accounts – notably the…
Read the article →Article · 7 min readDebunking Myths and Enhancing Digital Security with Auraya’s EVA Suite Solutions
In the fast-paced world of digital security, voice biometrics has emerged as a powerful tool in safeguarding information and ensuring convenient,…
Read the article →Article · 4 min readHow Voice Biometrics Can Improve User Experience and Security of Electronic Health Records
A patient’s healthcare record contains important sensitive information. This information is used to inform healthcare professionals so that they can…
Read the article →Article · 2 min readStrengthening Government Cybersecurity with Auraya
Recent headlines, such as the ransomware attack on Sri Lanka, serve as a stark reminder of the vulnerabilities governments face when it comes to…
Read the article →Article · 2 min readThe Auraya Advantage
“Where security meets convenience, and authenticity finds its voice. Discover a new era of identity verification with Auraya.”
Read the article →Article · 2 min readElevate Security with EVA Voice Biometrics and Next-Gen Biometric Fusion
In an increasingly interconnected world, safeguarding sensitive information and ensuring robust security measures have become imperative. Technological…
Read the article →Article · 3 min readRevolutionizing Perpetual KYC with Auraya’s EVA Suite Solutions
In today’s fast-paced digital world, maintaining accurate and up-to-date customer information is of paramount importance for businesses across various…
Read the article →Article · 4 min readDeepfake Technology and the Importance of adding Spoof Detection in your Voice Biometric system
Deepfakes can impersonate executives to authorise fraud. Why spoof detection matters, and how Auraya's EVA and EVA Forensics detect synthetic voice attacks.
Read the article →Article · 1 min readBuilding a Safe and Secure Metaverse with Auraya’s Advanced Voice Biometrics
As technology continues to advance, the concept of the metaverse is becoming increasingly popular. The metaverse is a virtual shared space that enables…
Read the article →Article · 5 min readPreventing Deep Fake Attacks in Voice biometric Systems
Voice cloning is improving, but a layered defence beats it: trusted device, spoken knowledge, biometric match, OTP and synthesizer detection. Auraya's approach.
Read the article →Article · 1 min readLatest AI delivers Improved Security with Auraya’s Voice Biometrics Technology
Voice biometrics authentication has become an essential component of modern security systems for all organisations that want to protect customer data and…
Read the article →Article · 1 min readHow Auraya’s EVA Voice Biometric Technology is Revolutionizing Contact Centers?
Auraya’s EVA voice biometric technology is a particularly powerful solution for contact centres looking to improve customer experience, reduce fraud, and…
Read the article →Article · 2 min readWhy Auraya’s EVA Voice Biometrics is the Go-To Solution for Identity Protection?
Identity theft is becoming a more significant issue in the modern era of digital technology. As a result, businesses are facing greater demands to…
Read the article →Article · 2 min readThe Voice Biometrics Debate Over Privacy and Security
The increasing use of a wide range of biometrics from face to fingerprint as well as voice is generating a growing concern over the privacy implications…
Read the article →Article · 2 min readExploring the Benefits of Cloud-Based EVA Voice Biometrics
Auraya’s EVA voice biometrics is a cloud-based voice biometric solution that leverages the benefits of cloud technology. EVA provides scalable,…
Read the article →Article · 1 min readCombining Cutting-Edge Technologies: The Power of AI powered Voice Biometrics, and Blockchain
Voice biometrics is an AI technology being used to deliver improved security for individuals and organisation to protect sensitive data. AI enhanced voice…
Read the article →Article · 2 min readBiometrics by Government Organisations
The use of voice biometrics in government organisations is rapidly increasing, as the technology offers several benefits for identity verification and…
Read the article →Article · 1 min readUnleashing the Power of Auraya’s EVA Forensics for Stronger Fraud Prevention in Banking and Financial Services
Financial institutions handle vast amounts of sensitive information making them prime targets for fraudsters and cybercriminals. The threat of financial…
Read the article →Article · 2 min readEVA – Keeping Your Organisation Safe from Ransomware with Voice Biometrics
Ransomware is a sophisticated form of cyber-attack that involves the encryption of a victim’s digital files. The attacker, who is responsible for the…
Read the article →Article · 2 min readVoice Biometrics helps organisations to prevent Identity theft
Identity theft is a serious problem that can have severe consequences for individuals and businesses. It causes financial loss, damage to credit scores,…
Read the article →Article · 1 min readSay Goodbye to Passwords: How Voice Biometrics is Changing the Game for Secure Authentication
Voice biometrics authentication is rapidly becoming the next big thing in security and identity verification. Voice biometric technology is expected to…
Read the article →Article · 2 min readVoice Biometrics – Protection Against Cyber Attacks
Conventional passcodes and fingerprints are susceptible to hacking and cloning methods in today’s digital era where cyberattacks are on the rise. Voice…
Read the article →Article · 3 min readProviding Secure Experiences for Data Breach Victims
Less than a month after Optus announced their cyber attack situation, another Australian company suffered the same fate at the hands of a different…
Read the article →Article · 3 min readAddressing Common Voice Biometric Concerns
EVA Voice Biometrics provides superior security without compromising user experience. While leading companies are adopting voice biometrics technology for…
Read the article →Article · 2 min readImprove Contact Center Efficiency with Voice Biometrics
According to LiveAgent, the average agent handling time is 6 minutes. For some call centers, the time taken to verify the caller’s identity can account…
Read the article →Article · 4 min readProtecting Compromised Victims After a Data Breach
Australian telco, Optus, released a statement on September 22, 2022, regarding a cyberattack that resulted in a major data breach affecting their…
Read the article →Article · 3 min readManaging Contact Center Fraud with EVA Voice Biometrics
Contact centers are hotspots for fraud activity. In fact, according to First Orion, there was a 118% increase in scam calls from 2020 to 2021.…
Read the article →Article · 3 min readVoice Biometrics Versus Deepfakes
Imitating a voice is harder than a face. Why voice biometrics is a more sophisticated defence against deepfakes, and how EVA detects synthetic and recorded voices.
Read the article →Article · 3 min readVoice Biometric Applications
Voice biometrics is a convenient yet secure method to verify a person’s identity. Using your voice to verify identity is similar to using a fingerprint or…
Read the article →Article · 3 min readAuraya’s Voice Biometrics for Secure Blockchain Identity Proofing
Organizations are looking to blockchain technology to enable secure and trusted digital services and transactions. According to the Global ID4D Datasheet,…
Read the article →Article · 2 min readHow to Improve User Adoption of Voice Biometrics
The adoption stage is a crucial part of a successful voice biometric implementation plan.
Read the article →Article · 2 min readOne Voiceprint For All Customer Contact Channels
Voice biometrics verifies the identity of authorized employees and customers by simply using their voices. It works by capturing a voice sample and…
Read the article →Article · 2 min readImproving Personalized Self-Service with Voice Biometrics
Self-service technology allows people to access information and complete transactions without human input from organizations. Well-designed self-service…
Read the article →Article · 2 min readSecure and Seamless Password Reset Service with Voice Biometrics
Traditional password reset systems involve providing some account details such as username or account number, answers to security questions, and a…
Read the article →Article · 4 min readProtecting Customer Data with Voice Biometrics
Organizations that collect and store customer data must ensure that they use best practices for data protection. Customer service entities such as contact…
Read the article →Article · 2 min readVoice-Enabled Chatbots, A Seamless Experience
Chatbots are a software-based service solution that aims to simulate a human-like conversation between an organization and its customers. These types of…
Read the article →Article · 3 min readReduce Telco Scams With Voice Biometric Authentication
The Australian Communications and Media Authority (ACMA) has set out new industry rules for the telecommunications industry to protect consumers from…
Read the article →Article · 4 min readHow Secure Is Device Based Authentication?
Device-based authentication only proves someone holds the device, not who they are. Why voice biometrics is a more secure, device-independent alternative.
Read the article →Article · 3 min readPrivacy and Security Concerns with Voice Biometrics
In FindBiometrics’ 19th annual year in review report, 60% of respondents believe that privacy concern is the biggest obstacle facing the biometrics…
Read the article →Article · 9 min readPaul Magee Talks Voice Biometrics in CyberNews Interview
This interview was conducted by CyberNews. View the original interview post here.
Read the article →Article · 5 min readHow Voice Biometrics Can Tackle Some of the Security Risks of Human Errors
Cybersecurity methods have continued to evolve and improve over the years, helping organizations to provide the best privacy and security methods against…
Read the article →Article · 1 min readIdentify Persons of Interest and Detect Fraud in Real-Time with EVA Forensics
A person’s voice is a powerful biometric identifier. Similar to fingerprints, a speaker’s unique voice characteristics can be used to identify them when…
Read the article →Article · 2 min readE-Commerce and Digital Payments Continue to Increase Due to COVID-19
The COVID-19 pandemic has changed the way we live and work, and our changed behaviors may stick around long after. Due to enforced restrictions such as…
Read the article →Article · 2 min readHow Voice Biometrics Can Help Mitigate the Risks of Vishing
During the pandemic, there has been a significant increase in scam calls. One example of scam calls is when a victim receives a scam call from a person…
Read the article →Article · 4 min readThings to Consider When Selecting a Voice Biometric Vendor
All forms of Biometrics are being considered by organizations to improve security and privacy for their staff and customers. Voice biometrics can provide…
Read the article →Article · 1 min readBiometric Institute Updates its Privacy Guidelines
The Biometric Institute has released their updated Privacy Guidelines for 2021. The update includes two new principles: the need for a communication plan…
Read the article →Article · 3 min readZero UI and Voice Biometrics, Providing A Complete Screenless Experience
User interfaces have evolved throughout history thanks to rapid technological improvements and many other external factors such as behavioral and societal…
Read the article →Article · 2 min readLess Than A Month Until #ACCELERATERegTech2021!
According to the Harvard Kennedy School, Regtech is the “application of new technology to regulation-related activities in order to shift them from…
Read the article →Article · 3 min readHow A Pandemic Transformed Contact Centers
It has been over a year since the COVID-19 pandemic caused people around the world to experience drastic shifts in their personal and professional lives.…
Read the article →Article · 2 min readThe Responsible and Ethical Use of Biometrics
Many organizations are seeking cutting-edge technologies to improve business effectiveness, efficiency and scalability allowing them to stay competitive.…
Read the article →Article · 2 min readIntegrate EVA and Switch to Passwordless Authentication
Passwords have been around for many decades. Fernando Corbató was a computer pioneer who introduced passwords to secure user accounts back in the mid…
Read the article →Article · 4 min readPreventing Account Takeover Attacks in Call Centers
Account takeover attacks target call centres and digital channels. How voice biometrics stops fraudsters who have everything but the account owner's voice.
Read the article →Article · 3 min readSecure Password Resets with Voice Biometrics
Password resets are a jarring, insecure experience. See how voice biometric verification can replace security questions and SMS one-time passcodes.
Read the article →Article · 4 min readAuthentication and Voice Biometrics, the Perfect Complement
Two-factor authentication was never as secure as intended. Why multi-factor authentication paired with voice biometrics is the perfect complement.
Read the article →Article · 4 min readHow Online Digital Services Providers Can Improve Security and User Experience By Implementing Voice Biometrics
As COVID-19 pushed work online, cybercrime rose with it. How online service providers can use voice biometrics to improve both security and user experience.
Read the article →Article · 3 min readActive Versus Passive Verification
Voice biometrics replace PINs, passwords and security questions. Here's how active and passive verification differ — and why the best solutions offer both.
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