We’re excited to announce the extension of our strategic partnership with Five9, a global leader in intelligent cloud contact center solutions. As part of this collaboration, Auraya’s EVA AI-powered voice biometric solution is now available on the Five9 CX Marketplace, enabling businesses to deliver faster, more secure, and seamless caller verification.
With EVA for Five9, organizations can now deploy scalable, always-on voice verification that enhances customer satisfaction and strengthens fraud prevention, without compromising speed or convenience. From self-service IVR to live agent support, EVA ensures consistent and secure identity verification across all touchpoints.
“Our partnership with Five9 is a shared vision for the future of customer experience. By uniting Auraya’s voice biometrics with Five9’s intelligent CX capabilities, we’re redefining what secure, seamless, and human-centered interactions look like at scale.”
— Paul Magee, CEO, Auraya
Five9 customers can now activate EVA in just a few clicks via the Five9 CX Marketplace, streamlining deployment and accelerating time to value.
Why EVA for Five9?
• AI-powered voice authentication for secure self-service
• Faster agent transitions with no repeated verification
• Scalable identity verification across all channels
• Enhanced deepfake detection and fraud prevention
• Seamless integration via Five9 CX Marketplace
This integration further solidifies our mission to empower organizations with convenient, secure voice intelligence solutions that work in every language, channel, and environment.
Explore EVA on Five9 CX Marketplace or Contact Us to learn more.
