What’s under ArmorVox—Auraya’s voice engine
Voice is the most natural way we communicate—and now, it's becoming the most secure. At Auraya, our mission is to make identity verification effortless, accurate,...
Blog
Auraya Expands Global Reach with EVA Forensics Now Live on NICE CXexchange
Auraya is proud to announce a major milestone in our ongoing mission to deliver secure, frictionless voice authentication and fraud prevention solutions. EVA Forensics, our powerful...
Breaking Down How EVA Helps Secure Customer Calls
Customer calls remain a cornerstone of service and support for countless businesses. This blog includes how EVA helps Secure Customer Calls. They're where relationships are...
Voice Biometrics: Why Telecom Providers Are Making the Shift
Introduction Voice Biometrics analyzes unique, characteristics of an individual's voice to verify a user. Telecommunications providers are under increasing pressure to balance security, operational efficiency,...
EVA for NICE is now Live: Seamless Voice Verification via NICE CXexchange
We’re excited to announce that EVA for NICE is now officially available on the NICE CXexchange, marking a major step forward in secure customer verification. This native integration...
Auraya Partners with Five9 to Elevate Voice Biometric Verification in Contact Centers
We’re excited to announce the extension of our strategic partnership with Five9, a global leader in intelligent cloud contact center solutions. As part of this...
Is Voice Identity verification better than passwords?
Passwords have been the standard for digital security for decades. Yet, as cyber threats evolve, so does the need for smarter, more secure verification methods....
How Auraya stops and protects you from deep fake voice attacks?
Today, we live in a world where digital identity theft, fraud and deep fake voice attacks are rampant, securing user authentication has become paramount. Traditional...
ArmorVox – Secure By Design
When it comes to personal data, there is nothing more important and sensitive than our own individual biometric data. After all, it is this data...
What’s under ArmorVox—Auraya’s voice engine
Voice is the most natural way we communicate—and now, it's becoming the most secure. At Auraya, our mission is to make identity verification effortless, accurate,...
Breaking Down How EVA Helps Secure Customer Calls
Customer calls remain a cornerstone of service and support for countless businesses. This blog includes how EVA helps Secure Customer Calls. They're where relationships are...
Voice Biometrics: Why Telecom Providers Are Making the Shift
Introduction Voice Biometrics analyzes unique, characteristics of an individual's voice to verify a user. Telecommunications providers are under increasing pressure to balance security, operational efficiency,...
Is Voice Identity verification better than passwords?
Passwords have been the standard for digital security for decades. Yet, as cyber threats evolve, so does the need for smarter, more secure verification methods....
How Auraya stops and protects you from deep fake voice attacks?
Today, we live in a world where digital identity theft, fraud and deep fake voice attacks are rampant, securing user authentication has become paramount. Traditional...
Does my Voice really Identify me?
Static phrases for voice authentication—you’ve probably heard of them. Convenient? Sure. Secure? Not so much. These outdated methods leave systems exposed to identity theft, recorded...
Upgrading Voice biometrics from Nuance legacy Systems to Auraya’s ArmorVox™
Modernizing Legacy Nuance Voice Biometrics In light of new technology, keeping your company's security up to date is essential. While legacy voice biometrics systems from...
What You Need to Know About Voice Biometrics?
FINANCIAL SERVICES, HEALTHCARE What makes a person unique? Genetics? Physical characteristics? Personality? Attitude? Unique perspectives? Experiences that nobody else has had? It is all of...
How Advanced Biometrics are Shaping the Future of Identity Verification
Biometric technologies today have reshaped personal and professional lives, unlocking unprecedented levels of security and simplicity. The exciting future trends and use cases of biometric...
Auraya Expands Global Reach with EVA Forensics Now Live on NICE CXexchange
Auraya is proud to announce a major milestone in our ongoing mission to deliver secure, frictionless voice authentication and fraud prevention solutions. EVA Forensics, our powerful...
EVA for NICE is now Live: Seamless Voice Verification via NICE CXexchange
We’re excited to announce that EVA for NICE is now officially available on the NICE CXexchange, marking a major step forward in secure customer verification. This native integration...
Auraya Partners with Five9 to Elevate Voice Biometric Verification in Contact Centers
We’re excited to announce the extension of our strategic partnership with Five9, a global leader in intelligent cloud contact center solutions. As part of this...
Enhancing Fraud Prevention with EVA Forensics v4.1.3
Discover how EVA Forensics v4.1.3 enhances fraud detection with advanced voice biometrics, optimized performance, and superior usability. Empower your organization with the future of secure...
Auraya’s ArmorVox 18 Takes Voice Biometrics to the Next Level
Auraya is proud to announce the release of ArmorVox™ 18, a transformative upgrade in voice biometrics. This latest version is designed to empower organizations with...
Auraya Honoured with Social Impact of the Year Award
– Auraya is thrilled to announce that it has been awarded the esteemed Social Impact of the Year Award for its pioneering work in voice...
Auraya extends its relationship With Johanson to maintain ongoing compliance with it’s SOC 2 Type 2 Compliance
– Auraya proudly announces the extension of its relationship with Johanson to maintain its SOC 2 Type 2 compliance. Maintaining our SOC 2 Type 2...
Auraya Announces EVA Forensics 4.1
– Auraya, a leading voice intelligence organization, proudly announces the release of EVA Forensics 4.1, the latest iteration of its cutting-edge fraud detection and prevention...
Auraya Unveils EVA Suite Solutions on Genesys AppFoundry
- Auraya, a prominent player in the field of Voice Intelligence and a longstanding contributor to the Genesys AppFoundry, continues to pioneer advancements in Voice...
EVA for Contact Centers Product Sheet
EVA for Contact Centers provides a frictionless customer experience by removing the need for PINs, passwords, or secret information to prove user identity. EVA for...
EVA Forensics Product Sheet
EVA Forensics helps organizations to quickly and efficiently address growing fraud threats. Organizations identify bad actors by providing EVA Forensics with voice samples from customer...
EVA Web Product Sheet
Powered by Auraya’s ArmorVox AI engine, EVA Web enables users to securely verify their identity before accessing online systems and data. With voice, the multifactor...
Use Cases for Voice Biometrics
Voice biometrics is experiencing rapid growths and integrations as organisations and cybersecurity leaders around the world work towards better security and user experience. This document...
ArmorVox Product Sheet
ArmorVox is Auraya's next-gen voice biometric engine that provide secure and seamless voice identification & verification and fraud detection capabilities in any language on any...
Voice Biometrics FAQS Answered
This document provides an overview of frequently asked questions regarding voice biometric implementation with ArmorVox. ArmorVox is Auraya’s proprietary voice biometric engine. It is designed...
Inland Revenue Department Case Study
New Zealand’s Inland Revenue Department (IRD) was seeking to introduce voice biometrics technology to residents for all telephone services, to verify residents safely and securely...
OFX Case Study
OFX has implemented Auraya’s EVA Fraud Manager (now called EVA Forensics) solution to their global contact centers to maintain the best security and privacy for...
Shadowtrack Case Study
Shadowtrack offers an innovative solution to the corrections industry by leveraging ArmorVox™ voice biometrics technology. It provides a cost-effective and reliable solution for tracking offenders...
DeakinCo Case Study
DeakinCo. is a trusted partner in corporate education and training for leading organisations that is backed by Deakin University. DeakinCo. delivers purpose-built learning, development and...
Bank of New Zealand Case Study
Discover how Bank of New Zealand revolutionized customer verification with Auraya’s ArmorVox. By implementing identity verification using voice in their contact centers, BNZ achieved over...
Telstra Case Study
Auraya assisted Telstra to develop a voice biometric verification solution using ArmorVox™ for in store credit check authorizations. Store representatives are automatically verified and transferred...
New South Wales Health Case Study
Telstra delivered a cloud based automated password reset system for the Health Services Support business unit of New South Wales Health using ArmorVox™ Voice biometric...
ArmorVox – Secure By Design
When it comes to personal data, there is nothing more important and sensitive than our own individual biometric data. After all, it is this data...
ArmorVox – Ensuring Global Compliance
This white paper details how ArmorVox™ stays compliant within numerous data privacy and data protection regulations around the world. It covers the Australian Privacy Act...
AI Powered Voice Protection against Fraud & Deepfake Threats
EVA Forensics Video auraya February 25, 2025 AI Powered Voice Protection against Fraud & Deepfake Threats Explore how advanced voice biometrics safeguards against AI-driven fraud,...
Empowering Security and Accessibility with Voice Biometrics
Voice biometrics revolutionizes identity verification by offering seamless, secure, and accessible authentication for seniors and individuals with disabilities and simplifies access, combats fraud, and empowers...
Modernising Legacy Nuance Voice Biometrics
Discover how transitioning to Auraya’s ArmorVox™ voice biometric engine can enhance your security, offer flexible deployment options, and protect against advanced threats like deepfakes —...
Securing Online Card-Not-Present Transactions
Card-not-present transactions are becoming a prime target by fraudsters as many consumers continue to engage in online shopping. To reduce the growing threat of fraudster...
EVA Biometric Security
Powered by Auraya’s ArmorVox engine, EVA follows its secure design principles ensuring that it has been built to be biometrically secure while complying with the...
Protecting Against Deepfake Spoof Attempts and Recorded Playback Attacks
Cybercriminals may attempt to defraud security systems with voice biometrics implemented. These fraudsters may utilise voice deepfake technologies or recorded playback attacks in order to...
Obtaining Consent to Enrol Voiceprints
This discussion paper discusses the issues organisations must consider when asking for informed consent to enrol a voiceprint. The paper also discusses the considerations of...
Auraya Leads the Conversation on Identity Protection at CCW 2025!
Auraya is proud to sponsor CCW 2025 and host an interactive discussion group focused on “Protecting Your Identity Against Fraud in Customer Service.” Join us...
Auraya Sponsors Genesys Inspire 2025 in Nashville, TN!
We are thrilled to announce that Auraya is proudly sponsoring Genesys Inspire 2025. The event will take place from March 2nd to March 6th, 2025,...
Auraya Returns as Sponsor for Five9 Sales Kick-Off 2025!
Exciting News from Auraya! We are thrilled to announce that Auraya will once again proudly sponsor the Five9 Sales Kick-Off 2025, scheduled from February 3rd...
Auraya Systems to Attend the Independent User Group for Amazon Connect
We’re proud to announce that Auraya will be participating in the 2nd meeting of the Independent User Group for Amazon Connect on 20th November 2024...
Auraya at GOVCC Customer Contact Week 2024
Join Auraya at GOVCC Customer Contact Week 2024 on October 22-23 at the MCG, Melbourne. Visit Booth #3 and connect with our leaders to explore...
Auraya to Sponsor Biometric Institute Congress 2024 in London
Auraya is excited to announce our participation as a Gold Sponsor at the Biometric Institute Congress 2024 in London on 22nd– 23rd October. Join us...
Join Auraya at Genesys Xperience North America 2024 in Chicago
Following the resounding success of our Silver Sponsorship at the Genesys Xperience North America 2024 event in Irvine, California, Auraya is thrilled to announce our...
Auraya Sponsors Genesys Xperience North America 2024
Auraya is excited to announce our participation as a Silver Sponsor at Genesys Xperience North America 2024, taking place on October 1st in Irvine, California....
Auraya Announces Sponsorship at the Contact Centre & Customer Services Summit 2024
Auraya announces sponsorship at the Contact Centre & Customer Services Summit scheduled to be held on 09th –10th September at Hilton Deansgate, Manchester. During the event,...