Auraya

EVA Forensics

Enhanced Security

Detect fraudulent callers in real time with EVA's advanced voice recognition technology. As EVA listens to the caller—whether during the IVR process or a live conversation with an agent—it instantly analyzes and compares the voice against a database of known fraudster voiceprints. This proactive approach enhances security, prevents fraud, and protects both businesses and customers from potential threats.

Product Sheet
eva forensics

Fraud Detection and Prevention

Organizations can manage the voiceprints and create lists, such as known and suspicious fraudsters, via the management console interface. EVA Forensics helps mitigate the chance of fraudulent attempts and deters fraudsters away. By being able to identify potential fraud in real-time, organizations can take the appropriate steps to prevent fraud and protect their customers.

Key Features of EVA Forensics

  • Enrol voiceprints from multiple sources
  • Curate fraudster voiceprints to improve performance
  • Create custom lists and alerts
  • Real-time and scheduled cross-matching of candidate conversations against list of voiceprints
  • Forensic analysis tools
  • Chain of custody data retention and system integrity

EVA Forensics Videos

EVA Forensics Service Status

Subscribe to receive the latest Auraya news and updates.

Auraya Monthly Newsletter

You have been successfully Subscribed! Ops! Something went wrong, please try again.