Auraya

Armorvox

ArmorVox Voice Intelligence, is Auraya’s core voice biometric engive, leverages state-of-the-art AI-based voice technology to revolutionize how organisations handle security and user interaction.

Next Generation Voice Biometric AI Engine

ArmorVox helps streamline and improve system security and user experience through secure voice biometric capabilities for any platform.

armorvox

Beyond traditional authentication, it enables continuous identity assurance throughout a user session, reducing fraud risks without compromising convenience. Its adaptive learning engine evolves with each interaction, ensuring accuracy even as a user’s voice changes due to aging, illness, or environmental factors. Designed to integrate effortlessly with both legacy systems and modern digital platforms, ArmorVox supports rapid deployment and customization, empowering organizations to deliver frictionless, secure access across a variety of use cases—from financial services to healthcare and government sectors.

ArmorVox’s flexibility also extends to multilingual and multi-accent environments, making it ideal for global organizations with diverse user bases. Unlike rigid password systems, its voice biometric engine doesn’t require users to remember or repeat exact phrases, enabling natural and intuitive interactions. Whether users are accessing services through mobile apps, IVRs, or web portals, ArmorVox ensures that authentication remains consistent, secure, and user-friendly.

Additionally, ArmorVox offers organizations powerful analytics and real-time reporting tools to monitor authentication activity and detect anomalies. These insights can be used to fine-tune user journeys, identify potential fraud attempts early, and maintain compliance with regulatory requirements. Combined with its lightweight infrastructure and scalable architecture, ArmorVox is not just a voice biometric tool—it’s a long-term investment in secure, intelligent identity management.

Cutting Edge Features

Automated Tuning Process

Tune background voiceprint models to match environment to ensure optimal results.

Speaker Specific Thresholds and Background Models

Set specific thresholds and background models to ensure consistent levels of security.

Fraud Attack Protection

Detect and flag potential synthetic voice and recorded playback attacks.

Active Learning

Learn from every interaction to improve voiceprint quality and accuracy performance.

Fused Passive and Active Modes

Enrol and verify using either text-dependent, text-independent, text-prompted or digit-independent tokens.

Impostor Mapping and Cross-Matching

Cross-match users against voiceprints in near real-time to detect duplicates and impostors.

Example Applications

  • Contact Centres
    Actively or passively verify customer identity and reduce agent-handling times.

  • Digital Apps
    Secure second-factor authentication for enabling high-risk and high-value transactions for customers on digital apps.

  • Password Resets
    Automate seamless voice-enabled password resets to improve user experience and save valuable time.

  • Voice E-Signatures
    Implement legally binding transaction authorization securely through user voiceprints as e-signatures.

  • Fraudster Management
    Detect fraud using fraudster lists by cross-matching over a million voiceprints per minute.

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