# Auraya

> Revolutionary Deepfake Detection and Fraud Prevention using Voice ID


## Posts

- [How Auraya Leads the Next Chapter of Voice Biometrics Through Strategic Migration](https://aurayasystems.com/blog-post/auraya-leads-strategic-migration-voice/): Migrating voiceprints and audio data for voice biometric ID&V presents unique technical and business challenges. This blog explores the strategic migration journey—why it’s critical, common pitfalls, and how Auraya’s approach helps enterprises move confidently while maintaining security, accuracy, and compliance. The Voiceprint and Audio Migration Imperative Voice biometrics rely on storing user voiceprints—digital models created from live or legacy audio. As organizations modernize, migrate, or consolidate voice authentication systems, moving these sensitive assets is central to continuity and compliance. The need for strategic migration arises due to vendor exits, technology upgrades, cloud adoption, regulatory mandates, and the desire to unify
- [Auraya Sponsors the Independent User Group for Amazon Connect UK 2025](https://aurayasystems.com/event/auraya-sponsors-the-independent-user-group-for-amazon-connect-uk-2025/): Auraya is proud to sponsor the Independent User Group for Amazon Connect UK, taking place on 6 November 2025. At this event, we’ll connect with Amazon Connect users to demonstrate how our EVA for Amazon Connect solution, available on the AWS Marketplace, empowers organizations to strengthen Identity & Verification (ID&V) and prevent fraud using advanced voice biometrics. We’ll also showcase EVA Forensics, a cutting-edge tool that helps contact centers detect and mitigate deepfake and synthetic voice threats, ensuring authenticity in every interaction. For organizations still using Voice ID or Gatekeeper, this event highlights how easy it is to migrate to EVA for enhanced flexibility, scalability, and security. 👉 For full details, read
- [Digital Channel Voice Biometric Authentication](https://aurayasystems.com/blog-post/digital-voice-biometric-authentication/): As digital engagement accelerates, organizations face a critical challenge: how to balance effortless user experiences with uncompromising identity protection. Passwords and PINs are no longer enough to secure modern online interactions. That’s why digital channel voice biometric authentication and identity verification (ID&V)is emerging as the next evolution in secure access. Using the distinctive traits of the human voice, this biometric technology combines simplicity, speed, and AI-powered defense to redefine digital trust. Auraya, a global pioneer in voice biometrics, has introduced EVA Digital—a cutting-edge solution built to deliver voice ID&V across digital platforms. Powered by the EVA Solution, EVA Digital enables
- [Auraya at GovCC 2025 – Leading the Conversation on Identity Protection](https://aurayasystems.com/event/auraya-at-govcc-2025/): Auraya is proud to be a sponsor of GovCC 2025, taking place on October 28–29, 2025 in Melbourne, Australia. Our CEO, Paul Magee, will be presenting on “Mitigating Deepfake Threats with Voice Biometrics”, sharing strategic insights into how organisations can strengthen identity protection and enhance fraud prevention. Joining him will be Stephen Mitchell, Head of Sales APAC, who will connect with attendees throughout the event to showcase Auraya’s innovative voice biometric technology. At GovCC 2025, we’ll be highlighting: We’re excited to lead this important conversation and collaborate with industry and government leaders shaping the future of fraud prevention. 👉 For full details, read our
- [Voice Biometric ID&V: balancing security and UX](https://aurayasystems.com/blog-post/voice-biometric-id-v/): Balancing security and user experience (UX) in Voice Biometric Identification and Verification (ID&V) is essential for organizations seeking frictionless authentication without sacrificing protection. Auraya, a leading provider across Australia, New Zealand, the UK, and the US in next-generation voice biometrics, demonstrates how innovative design can create solutions that are both secure and user-friendly for modern enterprises and end-users.​ The Rising Role of Voice Biometrics Voice biometrics uses unique vocal traits for secure authentication, analyzing patterns in speech, tone, and cadence to establish digital identity much like fingerprints. Industries ranging from banking and healthcare to government and contact centers now lean
- [⁠Navigating Compliance and Data Privacy in the Post-Legacy Voice Biometrics Era](https://aurayasystems.com/blog-post/compliance-and-data-privacy-biometrics/): Navigating compliance and data privacy in the era after legacy voice biometrics requires a robust strategy and a relentless focus on security, especially for a global leader. Organizations must address heightened privacy requirements and security threats, including those posed by AI-driven attacks, while remaining compliant with complex regulatory frameworks like the Privacy Act 1988. The transition to next-gen biometric technology presents opportunities to enhance protection, streamline operations, and deliver frictionless customer experiences, but also demands sophisticated solutions and careful oversight.​ The Post-Legacy Shift: Why Change Was Needed Legacy voice biometric systems struggled in three key areas: usability, security, and simplicity.
- [Using Voice Biometrics for Healthcare](https://aurayasystems.com/blog-post/using-voice-biometrics-for-healthcare/): Healthcare today is more connected than ever. Patients are accessing records online, doctors are sharing information across networks, and telehealth appointments are becoming part of everyday care. While this digital shift improves efficiency and convenience, it also introduces new risks. Patient data is one of the most sensitive forms of personal information, and if it falls into the wrong hands, the consequences can be devastating. Protecting patient privacy is no longer just a regulatory requirement; it is essential to maintaining trust between healthcare providers and the people they serve. Traditional security tools are no longer enough on their own. Modern
- [Auraya Strengthens Strategic Advisory Council with Key Industry Leaders](https://aurayasystems.com/press-release/auraya-strengthens-strategic-advisory-council-with-key-industry-leaders/): Sydney, Australia – 24/09/2025 – As the biometrics market plays an increasingly critical role at the intersection of identity, cybersecurity, and the AI-driven fight against sophisticated fraud and deepfake attacks, Auraya is strengthening its capabilities by establishing its strategic Advisory Council. Auraya, a global leader in voice biometrics, is committed to building the next generation of identity and fraud detection capabilities. The company recognises that this requires more than just leading-edge technology; it demands a deep awareness of AI’s societal and privacy impacts from a compliance and ethical perspective. To that end, Paul Magee the CEO of Auraya stated “Auraya
- [How banks use Auraya's voice tech to keep accounts secure?](https://aurayasystems.com/blog-post/how-banks-use-aurayas-voice-tech/): Banks are among the most frequent targets of fraud attempts. Criminals use stolen data, social engineering, and advanced digital tools to break into accounts and steal money. As fraud tactics grow more sophisticated, traditional methods of security are no longer enough to protect customers. This blog covers how banks use Auraya’s voice tech to keep accounts secure. Even one-time passcodes sent via SMS are vulnerable to interception. To stay ahead, banks need security measures that are both stronger and easier for customers to use. EVA, powered by Auraya’s world-leading biometrics, is emerging as a powerful solution that makes banking more
- [How Voice Biometrics Fights Deepfake Fraud](https://aurayasystems.com/blog-post/voice-biometric-fights-deepfake-fraud/): Artificial intelligence has brought remarkable advancements, but it has also given rise to new and dangerous forms of fraud. One of the fastest-growing threats is deepfake fraud or deepfake voice technology. With just a few seconds of recorded audio, criminals can now create convincing synthetic voices that sound almost identical to the real person. These AI-generated voices are already being used in scams where fraudsters impersonate business executives, government officials, or even family members to deceive victims. The results can be costly, both financially and emotionally. To defend against this emerging threat, organizations need security that is as advanced as
- [Auraya Leads the Fight Against Deepfake Voice Fraud at 2025 ASIAL Conference](https://aurayasystems.com/blog-post/auraya-asial-conference-2025/): Auraya is proud to sponsor the 2025 ASIAL Conference, where our CEO, Paul Magee, will be speaking on one of the most urgent challenges facing customer service and security teams “AI-generated Deep Fake and Synthetic Attacks – Child’s Play or Malicious Weapon?” In this engaging session, we will unpack the evolving threat landscape and demonstrate how voice biometric technology provides a powerful, real-time defense against fraudulent interactions. Attendees will gain insights into: “It’s a privilege to speak at ASIAL 2025 and address an issue that’s growing rapidly,” said Paul Magee, CEO of Auraya. “Synthetic voice attacks are no longer theoretical,
- [How voice biometrics are evolving to stay ahead of AI threats?](https://aurayasystems.com/blog-post/voice-biometrics-and-ai-threats-auraya/): AI threats are rapidly reshaping the cybersecurity landscape, pushing industries to adopt smarter, more adaptive solutions like voice biometrics to stay secure and ahead. Voice biometric stands as a fortress for data security by offering a unique and dynamic layer of protection. Voice biometrics utilizes the nuances of speech, such as tone, pitch, and rhythm, ensuring that even in the hands of an impersonator, access remains elusive. Continuous innovation is the lifeblood of voice biometrics, as cyber threats constantly evolve. In this ever-shifting landscape, staying ahead of malicious actors requires a commitment to advancing technology. By consistently refining voice biometrics
- [Reports of Voice Biometrics’ Demise are Greatly Exaggerated, Auraya Says in Response to New AI Fraud Warnings](https://aurayasystems.com/press-release/voice-biometrics-ai-fraud-warnings/): [SYDNEY, AUSTRALIA – July 23 2025] – As concerns about AI-generated voice fraud enter the mainstream, sparked by recent warnings from OpenAI CEO Sam Altman, global voice biometric leader Auraya is reassuring its partners and the public that the security industry is already steps ahead of the fraudsters. While the threat of deepfake voice technology is real, the idea that it signals the end for voice biometrics is misinformed. The solution is not to revert to simplistic, outdated methods like passphrases, but to fight sophisticated AI with even more sophisticated AI. Mr. Altman recently highlighted the potential for scammers to
- [Auraya Solidifies Voice Biometrics Leadership, Offers Seamless Upgrade Path as Competitors Exit Market](https://aurayasystems.com/press-release/auraya-solidifies-voice-biometrics/): SYDNEY, AUSTRALIA – July 17, 2025 – As major technology providers like Amazon Web Services (AWS) and Microsoft step back from their voice biometric offerings, Auraya, a global leader in voice intelligence, today reaffirmed its long-term commitment to the market. The company stands ready to support businesses affected by the discontinuation of legacy platforms, offering a seamless and secure migration to its advanced EVA voice Biometric solutions. Auraya’s EVA voice biometric solutions are available from Genesys App Foundry, AWS Market Place, Five9 CX Marketplace and Nice CXexchange. Auraya also has on-premise options for those organizations that need to retain data
- [What’s under ArmorVox—Auraya’s voice engine](https://aurayasystems.com/blog-post/whats-under-armorvox-voice-biometrics/): Voice is the most natural way we communicate—and now, it’s becoming the most secure. At Auraya, our mission is to make identity verification effortless, accurate, and trusted through voice. At the heart of this innovation is ArmorVox, our core voice biometric engine. Used by organizations around the world, ArmorVox enables real-time voice identity verification, fraud detection, and deepfake prevention across industries like finance, telecom, healthcare, and government. But what exactly is it? And why are so many enterprises turning to it? What is ArmorVox? It is a powerful voice biometric engine developed by Auraya. It analyzes a person’s unique voiceprint,
- [Auraya Expands Global Reach with EVA Forensics Now Live on NICE CXexchange](https://aurayasystems.com/press-release/auraya-eva-forensics-nice-cxexchange/): Auraya is proud to announce a major milestone in our ongoing mission to deliver secure, frictionless voice authentication and fraud prevention solutions. EVA Forensics, our powerful real-time voice fraud and deepfake detection solution, is now officially available on the NICE CXexchange, the leading customer experience marketplace for NICE CXone users. This integration marks a significant step forward in our commitment to helping enterprises around the world detect and prevent voice-based fraud – including synthetic voice attacks and deepfakes – with ease and accuracy. Why This Matters Today’s contact centers face growing security risks, from repeat fraud attempts to highly sophisticated voice cloning technologies that are
- [Breaking Down How EVA Helps Secure Customer Calls ](https://aurayasystems.com/blog-post/how-eva-helps-secure-customer-calls/): Customer calls remain a cornerstone of service and support for countless businesses. This blog includes how EVA helps Secure Customer Calls. They’re where relationships are built, problems are solved, and critical transactions often take place. Ensuring the security and integrity of these interactions is important, not just for protecting sensitive customer data, but for maintaining trust and operational efficiency. This is precisely where Auraya‘s EVA voice biometrics solution steps in, enhancing how organizations secure their customer calls. At its core, EVA leverages the unique characteristics of an individual’s voice to create a layer of security. Voice biometrics provides a secure
- [Voice Biometrics: Why Telecom Providers Are Making the Shift](https://aurayasystems.com/blog-post/telecom-companies-voice-biometrics/): Introduction Voice Biometrics analyzes unique, characteristics of an individual’s voice to verify a user. Telecommunications providers are under increasing pressure to balance security, operational efficiency, and customer satisfaction. With rising incidents of fraud, growing customer expectations, and the need to manage millions of interactions across digital and voice channels, secured methods like voice identity verification are prevalent. In response, many telecom companies are turning to voice biometrics, a technology that verifies individuals based on their unique vocal characteristics. Voice biometric is a strategic shift in how telecom companies verify identity, trust, and service delivery in a digital-first world. Elevating Security
- [EVA for NICE is now Live: Seamless Voice Verification  via NICE CXexchange](https://aurayasystems.com/press-release/eva-for-nice-is-now-live-seamless-voice-authentication-via-nice-cxexchange/): We’re excited to announce that EVA for NICE is now officially available on the NICE CXexchange, marking a major step forward in secure customer verification. This native integration brings the full power of EVA, Auraya’s advanced voice biometric solution, directly into the NICE contact center environment—delivering fast, frictionless, and highly secure voice biometrics verification across IVR, agent-assisted calls, and chatbot interactions. With real-time fraud detection, deepfake voice defense, and continuous voice verification, EVA not only streamlines identity verification but also enhances protection against sophisticated threats. Key Highlights: • Native integration via NICE CXexchange for quick deployment • Voice authentication that eliminates PINs and passwords • Enhanced user experience with seamless voice interactions • Real-time analytics and
- [Auraya Partners with Five9 to Elevate Voice Biometric Verification in Contact Centers](https://aurayasystems.com/press-release/auraya-and-five-9-voice-biometrics/): We’re excited to announce the extension of our strategic partnership with Five9, a global leader in intelligent cloud contact center solutions. As part of this collaboration, Auraya’s EVA AI-powered voice biometric solution is now available on the Five9 CX Marketplace, enabling businesses to deliver faster, more secure, and seamless caller verification. With EVA for Five9, organizations can now deploy scalable, always-on voice verification that enhances customer satisfaction and strengthens fraud prevention, without compromising speed or convenience. From self-service IVR to live agent support, EVA ensures consistent and secure identity verification across all touchpoints. “Our partnership with Five9 is a shared
- [Is Voice Identity verification better than passwords?](https://aurayasystems.com/blog-post/voice-identity-verification-auraya/): Passwords have been the standard for digital security for decades. Yet, as cyber threats evolve, so does the need for smarter, more secure verification methods. One of the most promising technologies gaining attention is voice identity verification, a biometric solution that identifies individuals using the unique features of their voice. So how does it stack up against traditional passwords? Let’s break it down across key categories: security, convenience, scalability, and user experience. Passwords are vulnerable by design. They can be guessed, stolen, reused, or phished. Despite recommendations for strong, unique combinations, many users still choose weak passwords or repeat them
- [How Auraya stops and protects you from deep fake voice attacks?](https://aurayasystems.com/blog-post/auraya-deep-fake-voice-attacks/): Today, we live in a world where digital identity theft, fraud and deep fake voice attacks are rampant, securing user authentication has become paramount. Traditional methods like passwords and PINs are increasingly vulnerable to sophisticated attacks. This brings us to voice biometrics—a technology that uses the distinct features of a person’s voice for identity verification. At Auraya, we take this challenge seriously. Auraya, a leader in voice biometric solutions, has developed advanced systems to safeguard against deep fake voice attacks, ensuring that your voice remains a trusted key to your identity. Here’s how Auraya protects users and organizations from the
- [ArmorVox - Secure By Design](https://aurayasystems.com/white-paper/armorvox-secure-by-design/): When it comes to personal data, there is nothing more important and sensitive than our own individual biometric data. After all, it is this data that uniquely identifies us as individuals. Voice, like face and fingerprint, is a powerful biometric and Auraya takes data privacy and data security extremely seriously. We’re so serious about it that the team at Auraya has designed ArmorVox to be ‘secure by design’. To practice what we preach, this updated white paper addresses the 14 steps that we have implemented to make ArmorVox the world’s most secure voice biometric capability!
- [ArmorVox - Ensuring Global Compliance](https://aurayasystems.com/white-paper/armorvox-ensuring-global-compliance/): This white paper details how ArmorVox™ stays compliant within numerous data privacy and data protection regulations around the world. It covers the Australian Privacy Act 1988 (Commonwealth), the European Union’s General Data Protection Regulation (GDPR), International Organisation for Standardisation (ISO) 19092:2008 and the National Institute of Standards and Technology (NIST).
- [Auraya Leads the Conversation on Identity Protection at CCW 2025!](https://aurayasystems.com/event/auraya-leads-the-conversation-on-identity-protection-at-ccw-2025/): Auraya is proud to sponsor CCW 2025 and host an interactive discussion group focused on “Protecting Your Identity Against Fraud in Customer Service.” Join us as our industry experts share actionable insights and innovative strategies to tackle one of today’s most pressing challenges. During the dynamic session, you’ll discover real world strategies, advanced verification techniques, and the latest in voice biometric technology that help fortify your fraud mitigation efforts. Meet the Auraya Team: – Paul Magee, CEO – Stephen Mitchell, Head of Sales APAC Our team is excited to lead this conversation, providing you with the expertise and guidance needed
- [Auraya Sponsors Genesys Inspire 2025 in Nashville, TN!](https://aurayasystems.com/event/auraya-sponsors-genesys-inspire-2025-in-nashville-tn/): We are thrilled to announce that Auraya is proudly sponsoring Genesys Inspire 2025. The event will take place from March 2nd to March 6th, 2025, in Nashville, Tennessee, where we will be showcasing our revolutionary EVA for Genesys Cloud, a cutting-edge voice biometrics solution designed to enhance security, prevent fraud, and streamline identity verification. As a long-term partner of Genesys for over a decade and a recognized AppFoundry partner, Auraya is committed to advancing seamless and secure customer interactions through the power of voice authentication. At Genesys Inspire 2025, our expert team will demonstrate how our native integration with Genesys
- [AI Powered Voice Protection against Fraud & Deepfake Threats](https://aurayasystems.com/white-paper/ai-powered-voice-protection-against-fraud-deepfake-threats/): EVA Forensics Video auraya February 25, 2025 AI Powered Voice Protection against Fraud & Deepfake Threats Explore how advanced voice biometrics safeguards against AI-driven fraud, deepfake threats, and identity theft. This whitepaper delves into layered security approaches, synthetic voice detection, and proactive fraud prevention strategies. Whitepaper to discover the future of secure, AI-resistant voice authentication. Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. Name * FirstLast Work Email * Sign-up to our newsletter? Download All Posts Blog Post Case study Document EVA Event Press release White paper Auraya Attending
- [EVA Forensics Video](https://aurayasystems.com/eva/eva-forensics-video/): EVA Web Video Aayush Kamora February 25, 2025 https://youtu.be/-ePjVKzhWqA EVA Forensics Video Fraudulent callers beware, EVA Forensics is here to protect businesses and their customers from fraudulent activity. With its advanced voice biometrics technology, EVA can listen to the caller’s voice and compare it to a database of known fraudster voiceprints in real-time, whether it’s during an IVR or a conversation with a live agent. This means that businesses can quickly and easily identify potential fraudsters and prevent them from accessing sensitive information or carrying out fraudulent activities. With EVA, businesses can have peace of mind knowing that their customers
- [EVA Web Video](https://aurayasystems.com/eva/eva-web/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 EVA Web Video https://youtu.be/Rlp6EvZTUec EVA Web is a second-factor voice biometric solution template designed for use with a broad range of web browsers that support audio capture. The voice tokens used with EVA Web are predominantly digit strings, although phrases are also supported. The usual verification process prompts the user to read out a sequence of random digits, a sequence of consecutive digits, and optionally their phone number. All Posts Blog Post Case study Document EVA Event Press release White paper ArmorVox – Secure By Design April
- [EVA Suite Video](https://aurayasystems.com/eva/eva-suite/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 EVA Suite Video https://youtu.be/7m4EOHpuZvg Introducing EVA – the cutting-edge cloud-based platform that is revolutionizing the way we authenticate individuals and secure access to devices, apps, and services. With its advanced voice biometrics technology, EVA provides a seamless and secure authentication process that eliminates the need for traditional passwords, PINs, and other cumbersome authentication methods. Whether you’re accessing your bank account, logging into your work computer, or using your smartphone, EVA ensures that only you can access your private information. Say goodbye to the hassle of passwords and
- [EVA for Contact Centers Video](https://aurayasystems.com/eva/eva-for-contact-centers/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 EVA for Contact Centers Video https://youtu.be/aqU5xa_J44A Seamlessly integrate secure voice identification and verification capabilities with Eva for Contact Centers. All Posts Blog Post Case study Document EVA Event Press release White paper ArmorVox – Secure By Design April 16, 2025/No Comments When it comes to personal data, there is nothing more important and sensitive than our own individual biometric data. After… Read More ArmorVox – Ensuring Global Compliance April 16, 2025/No Comments This white paper details how ArmorVox™ stays compliant within numerous data privacy and data protection
- [EVA Suite Solutions Video](https://aurayasystems.com/eva/eva-suite-solutions/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 EVA Suite Solutions Video https://youtu.be/25IWt5jCETA Auraya’s EVA suite is a cutting-edge voice biometric solution that utilizes advanced AI and voice analysis technology to create unique voiceprints for secure authentication and verification. The suite includes EVA Web, EVA for Contact Centers, and EVA Forensics, each designed to provide secure authentication for online platforms, streamline customer service interactions, and support forensic investigations. The underlying technology, ArmorVox, uses advanced AI software to analyze voice patterns and create unique voiceprints for each user. With Auraya’s EVA suite and ArmorVox technology, secure
- [Fraud Detection and Prevention with EVA Forensics Video](https://aurayasystems.com/eva/fraud-detection-and-prevention-with-eva-forensics/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 Fraud Detection and Prevention with EVA Forensics Video https://youtu.be/f66OXSHan5I All Posts Blog Post Case study Document EVA Event Press release White paper ArmorVox – Secure By Design April 16, 2025/No CommentsRead More ArmorVox – Ensuring Global Compliance April 16, 2025/No CommentsRead More Melbourne TAFE Experiences Data Breach Attack April 7, 2025/No CommentsRead More Upgrading Voice biometrics from Nuance legacy Systems to Auraya’s ArmorVox™ March 12, 2025/No CommentsRead More Auraya Leads the Conversation on Identity Protection at CCW 2025! March 12, 2025/No CommentsRead More What Sets Auraya’s Next-Gen
- [Deepfake Detection with EVA Voice Biometrics](https://aurayasystems.com/eva/how-eva-voice-biometrics-detects-deepfakes/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 Deepfake Detection with EVA Voice Biometrics https://youtu.be/WVwGvD33SgE Watch how EVA employs sophisticated biometric technology to detect anomalies and potential frauds, providing a secure layer of protection against voice manipulation. Learn about the technology’s applications, its impact on security protocols, and why it’s indispensable for organizations aiming to protect their voice data from emerging threats. Witness firsthand the effectiveness of EVA in maintaining the integrity and trustworthiness of voice interactions in a variety of sectors. Secure your voice communications now with the power of EVA Voice Biometrics and
- [How EVA Detects Callers & Protects Against Fraud?](https://aurayasystems.com/eva/eva-voice-biometrics-fraud-detection/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 How EVA Detects Callers & Protects Against Fraud? https://youtu.be/QIYh3Ar-lb8 Ever wondered how voice biometrics can stop fraud? Introducing EVA – your ultimate security solution! Watch as EVA detects callers, compares voices, and blocks fraudsters. Curious to see how it works? Hit play and discover how EVA’s advanced voice tech can protect your business from bad actors while making authentication seamless! Don’t miss out—find out how your organization can stay one step ahead of fraud! All Posts Blog Post Case study Document EVA Event Press release White paper
- [EVA for Genesys Cloud](https://aurayasystems.com/eva/eva-for-genesys-cloud/): AI Powered Voice Protection against Fraud & Deepfake Threats auraya February 25, 2025 EVA for Genesys Cloud https://youtu.be/LUE1FLhYDn4 Explore EVA for Genesys Cloud, a powerful voice biometric solution designed to transform identity verification and security in contact centers. In this video, discover how EVA’s seamless integration with Genesys Cloud simplifies deployment and enhances fraud prevention through advanced detection of deepfake and synthetic voice attacks. EVA provides real-time monitoring for secure customer interactions, helping organizations build trust and confidence. With flexible deployment options, including on-premise setups, EVA ensures complete control over data within a secure infrastructure. Unlock the future of secure
- [Auraya Returns as Sponsor for Five9 Sales Kick-Off 2025!](https://aurayasystems.com/event/auraya-returns-as-sponsor-for-five9-sales-kick-off-2025-2/): Exciting News from Auraya! We are thrilled to announce that Auraya will once again proudly sponsor the Five9 Sales Kick-Off 2025, scheduled from February 3rd to February 5th in San Diego, California. Join us at the event and connect with our Voice Biometrics industry experts, Paul Magee (Chief Executive Officer), Mark Ebersbach (VP of Sales NA), and John Triano (Head of Sales NA). Auraya’s EVA Voice Biometrics, now natively integrated with Five9’s Contact Center as a Service platform, will be a key highlight of the event. Designed for seamless deployment, EVA for Five9 offers: This is an incredible opportunity to
- [Does my Voice really Identify me?](https://aurayasystems.com/blog-post/does-my-voice-really-identify-me/): Static phrases for voice authentication—you’ve probably heard of them. Convenient? Sure. Secure? Not so much. These outdated methods leave systems exposed to identity theft, recorded voice attacks, and sophisticated threats like voice cloning and synthetic fraud. Auraya, a leader in voice intelligence, steps in to redefine the game with its advanced, seamless, and secure dynamic voice authentication solutions, tackling challenges like deepfakes and fraud with unmatched precision. The Challenges with Traditional Voice Biometrics Traditional voice authentication systems often rely on static phrases or repetitive prompts to verify identity. While these methods simplify the process, they introduce critical vulnerabilities: Identity Theft
- [Upgrading Voice biometrics from Nuance legacy Systems to Auraya's ArmorVox™](https://aurayasystems.com/blog-post/upgrading-voice-biometrics-from-nuance-legacy-systems-to-aurayas-armorvox-3/): Modernizing Legacy Nuance Voice Biometrics In light of new technology, keeping your company’s security up to date is essential. While legacy voice biometrics systems from providers such as Nuance were once enough for their authentication needs, businesses change with the times, as do their threats and challenges. The advanced voice biometric technology of Auraya’s patented, language-independent, speaker-adaptive algorithms is integrated with ArmorVox™.  It also combines a range of features into one package, such as text-dependent verification, text-independent verification, text-prompted verification, fast cross-matching, and gender detection. Business needs to implement their tailor-made voice biometrics to suit the requisite security, language, and
- [Empowering Security and Accessibility with Voice Biometrics](https://aurayasystems.com/white-paper/empowering-security-and-accessibility-with-voice-biometrics/): Voice biometrics revolutionizes identity verification by offering seamless, secure, and accessible authentication for seniors and individuals with disabilities and simplifies access, combats fraud, and empowers support networks through voice-based solutions.
- [Enhancing Fraud Prevention with EVA Forensics v4.1.3](https://aurayasystems.com/press-release/eva-forensics-upgrade-v413/): Discover how EVA Forensics v4.1.3 enhances fraud detection with advanced voice biometrics, optimized performance, and superior usability. Empower your organization with the future of secure voice authentication.
- [Auraya Systems to Attend the Independent User Group for Amazon Connect](https://aurayasystems.com/event/auraya-systems-to-attend-the-independent-user-group-for-amazon-connect-2/): We’re proud to announce that Auraya will be participating in the 2nd meeting of the Independent User Group for Amazon Connect on 20th November 2024 in London, UK. This event is a fantastic platform for industry professionals and organizations to come together, exchange knowledge, and collaborate on optimizing Amazon Connect. Auraya will be represented by our industry leaders: Paul Magee, Nick Brown, and Darren Gracie. They will be sharing their insights on leveraging voice biometrics to revolutionize customer interactions and enhance security in cloud-based contact centers.  Join us for this incredible opportunity to network, learn, and explore innovative solutions with
- [Auraya’s ArmorVox 18 Takes Voice Biometrics to the Next Level](https://aurayasystems.com/press-release/aurayas-armorvox-18-takes-voice-biometrics-to-the-next-level/): Auraya is proud to announce the release of ArmorVox™ 18, a transformative upgrade in voice biometrics. This latest version is designed to empower organizations with faster, smarter, and more secure identity verification. ArmorVox™ 18 combines cutting-edge technology with a user-first approach, setting new benchmarks for performance and security in the industry.  As the voice biometrics landscape shifts—especially with Nuance Communications announcing the end of life for its legacy systems—organizations face critical decisions about their technology. How will they transition? What happens to existing voiceprints? Auraya’s ArmorVox™ 18 addresses these challenges head-on, offering a seamless migration path and delivering a lifeline
- [What You Need to Know About Voice Biometrics?](https://aurayasystems.com/blog-post/what-you-need-to-know-about-voice-biometrics/): FINANCIAL SERVICES, HEALTHCARE What makes a person unique? Genetics? Physical characteristics? Personality? Attitude? Unique perspectives? Experiences that nobody else has had? It is all of those things. Many of you are familiar with the fact: As far as our physical traits go no one else has the same fingerprints. Fewer will consider but it’s every bit as unique: ears, tongues, irises. But did you know your voice is distinctive? Your airways, soft-tissue cavities, and the contour and motion of your mouth and jaw all influence your speech patterns. Those speech patterns can then be encoded into a unique “voiceprint.” Like
- [How Advanced Biometrics are Shaping the Future of Identity Verification](https://aurayasystems.com/blog-post/how-advanced-biometrics-are-shaping-the-future-of-identity-verification/): Biometric technologies today have reshaped personal and professional lives, unlocking unprecedented levels of security and simplicity. The exciting future trends and use cases of biometric identity verification systems represent how great their promise to redefine the role of identity verification and security will be in a future world of technology; this will be explored in this blog. The current state of biometric technology Biometric technology uses unique physical or behavioral attributes, such as fingerprint, facial profile, voice pattern, or iris scan, to authenticate and validate a person’s identity. With various advanced features, biometric technology, such as face recognition and voice
- [Voice Authentication in Healthcare: Securing Patient Data](https://aurayasystems.com/blog-post/voice-authentication-in-healthcare-securing-patient-data/): The healthcare industry is one of the fastest-growing industries across the globe. It is also one of the most demanding industries in terms of biometric security. Increasing fraud and identity theft cases have been facing the healthcare industry quite lately. So, voice biometrics in health care has only increased in demand over the last couple of years. When voice biometrics is presented to the healthcare industry, then it could perfectly overcome these challenges as voice biometrics provides more accuracy and ease of usage than any other biometric system. Voice biometrics can be used in various healthcare applications like patient identification, access to
- [Auraya at GOVCC Customer Contact Week 2024](https://aurayasystems.com/event/auraya-sponsors-govcc-2024/): Join Auraya at GOVCC Customer Contact Week 2024 on October 22-23 at the MCG, Melbourne. Visit Booth #3 and connect with our leaders to explore how EVA Voice Biometrics is transforming identity management and fraud prevention.
- [Exploring the Benefits of Voice Biometrics in Banking](https://aurayasystems.com/blog-post/exploring-the-benefits-of-voice-biometrics-in-banking/): Voice biometrics is an emerging feature in banks and promises to bring together the security and convenience that most traditional methods of authentication lack. In today’s world, with rapidly increasing numbers of cyber threats, the need for anything other than the strongest banking security measures must be considered. This is where Auraya steps up, bringing forth innovative solutions that enhance the security of customers and the overall banking experience. Voice biometrics is a speaker verification technology that captures a voice sample from a live speaker and matches it with a stored voiceprint. If the sample and the stored voiceprint match, then
- [Auraya to Sponsor Biometric Institute Congress 2024 in London](https://aurayasystems.com/event/auraya-to-sponsor-biometric-institute-congress-2024-in-london/): Auraya is excited to announce our participation as a Gold Sponsor at the Biometric Institute Congress 2024 in London on 22nd– 23rd October. Join us at Auraya’s booth to discover how our cutting-edge voice biometric solutions are revolutionizing secure identity authentication across both public and private sectors. Our industry leaders, Nick Brown (Managing Director EMEA) and Darren Gracie (Director of Business Development EMEA), will be available to showcase the benefits of voice biometrics in preventing fraud, enhancing security, and improving user experience. Don’t miss Nick Brown’s speaking session on “Best Practices for Biometrics in Government” to gain insights into the
- [Join Auraya at Genesys Xperience North America 2024 in Chicago](https://aurayasystems.com/event/join-auraya-at-genesys-xperience-north-america-2024-in-chicago/): Following the resounding success of our Silver Sponsorship at the Genesys Xperience North America 2024 event in Irvine, California, Auraya is thrilled to announce our participation as a Silver Sponsor at the upcoming Genesys Xperience event in Chicago, Illinois, on October 15th, 2024. At the Irvine event, our team had the opportunity to showcase EVA for Genesys Cloud, demonstrating its powerful capabilities to enhance security and customer experiences for contact centers. Due to the overwhelming response and positive feedback, we are excited to bring our innovative AI-driven voice biometric solutions to the Chicago event. Our industry experts, Mark Ebersbach (VP
- [Voice Authentication for Fraud Prevention: How It Works](https://aurayasystems.com/blog-post/voice-authentication-for-fraud-prevention-how-it-works/): While voice authentication today is going to be a hot topic, by no means it is a new concept. Traditionally, voice authentication was meant purely as a way of replacing a user’s password. It was a very manual process to establish your voice password today we’d refer to that as “active enrollment” and was limited to very specific ways of using it (typically challenge-response model). While active enrollment still makes sense for many companies, one big improvement in voice authentication that has occurred relatively recently is the idea of passive enrollment. This means that the system would be listening to
- [Biometric Fraud Protection: The Power of Voice Authentication](https://aurayasystems.com/blog-post/biometric-fraud-protection-the-power-of-voice-authentication/): Secure Your Voice: A Step into Biometric Fraud Protection with Voice Authentication. Understanding Biometric Authentication Biometric authentication is the new way of verifying someone’s identity through their unique biological traits. This includes fingerprints and even voice recognition. With the vast rise of services and platforms becoming online, the call for reliable and user-friendly security methods has never been stronger. Voice Recognition Technology has caught up Voice recognition technology is far from where it started. It is no longer a part of the movies that belong to sci-fi. These days, voice authentication is becoming popular with smartphones and smart assistants. With
- [Auraya Sponsors Genesys Xperience North America 2024](https://aurayasystems.com/event/auraya-sponsors-genesys-xperience-north-america-2024-2/): Auraya is excited to announce our participation as a Silver Sponsor at Genesys Xperience North America 2024, taking place on October 1st in Irvine, California. Building on our successful sponsorship at the Genesys Xperience ANZ event earlier this year, we are ready to showcase our cutting-edge EVA for Genesys Cloud. Our Industry experts, Mark Ebersbach (VP of Sales Americas) and John Triano (Head of Sales Americas), will be available to discuss how EVA for Genesys Cloud offers seamless, secure, and personalized authentication experiences, transforming the way businesses handle identity verification. We invite all attendees to visit the Auraya booth to
- [Revolutionise Security in Finance, Government, and Beyond](https://aurayasystems.com/blog-post/revolutionise-security-in-finance-government-and-beyond/): A voice is more than just a way to communicate—it’s a signature of identity. In today’s world, where digital fraud and security breaches are on the rise, voice biometrics has emerged as a powerful tool for safeguarding sensitive information. Major industries such as finance and government are leveraging the power of voice to protect both assets and individuals.  Voice Biometrics in Finance The finance sector, handling vast amounts of sensitive data, has turned to Auraya’s EVA voice biometrics to prevent fraudulent transactions and ensure the security of customer accounts. Several leading financial institutions have adopted EVA Forensics, saving millions by
- [How Banks are Using Voice Biometrics to Prevent Fraud?](https://aurayasystems.com/blog-post/how-banks-are-using-voice-biometrics-to-prevent-fraud/): 1. Introduction Voice Biometrics in Banking What is Voice Biometrics? Voice biometrics is a speaker verification technology that captures a voice sample from a live speaker and compares it to a previously stored voiceprint. If the sample and the stored voiceprint are a match, then the speaker’s identity can be verified. Which represents the unique acoustic “signatures” in the voice associated with the speaker’s vocal tract and other anatomical characters, habitual speaking style including such things as accents and language, and cadence and pitch. Independent studies have proven that just as a fingerprint is unique to an individual, so is the
- [Modernising Legacy Nuance Voice Biometrics](https://aurayasystems.com/white-paper/modernising-legacy-nuance-voice-biometrics/): Discover how transitioning to Auraya’s ArmorVox™ voice biometric engine can enhance your security, offer flexible deployment options, and protect against advanced threats like deepfakes — without disrupting your current operations or requiring mass re-enrolment. Enhance Your Security with a Smooth Transition to Auraya’s ArmorVox™Download the whitepaper and begin your modernisation journey today.
- [Auraya Announces Sponsorship at the Contact Centre & Customer Services Summit 2024](https://aurayasystems.com/event/auraya-announces-sponsorship-at-the-contact-centre-customer-services-summit-2024/): Auraya announces sponsorship at the Contact Centre & Customer Services Summit scheduled to be held on 09th –10th September at Hilton Deansgate, Manchester. During the event, our Industry experts, Nick Brown (Managing Director EMEA) and Darren Gracie (Director of Business Development EMEA) will be on hand to discuss how Auraya’s technology is enhancing security but improving customer experience as well as operational efficiency for contact centres globally. Auraya will be demonstrating its state-of-the-art EVA voice biometric solutions that are transforming the way businesses handle customer interactions, at this leading industry summit. Auraya’s mission is to support the contact centre industry through
- [Is Your Voice at Risk of Being Cloned?](https://aurayasystems.com/blog-post/is-your-voice-at-risk-of-being-cloned/): Recent developments with OpenAI’s GPT-4 have revealed a startling problem: the AI’s ability to unintentionally replicate users’ voices without their consent. This raises a critical question—could your voice be at risk of being cloned? As Biometric Industry leaders, we believe that the key to addressing this risk lies in the strategic use of voice biometrics — the technology specifically designed to protect and secure your identity through your unique voiceprint. Are You Prepared for the Threat of Unauthorised Voice Cloning? The ability of AI to generate realistic human voices is advancing at an unprecedented rate. However, as demonstrated by GPT-4’s
- [Securing Online Card-Not-Present Transactions](https://aurayasystems.com/white-paper/securing-online-card-not-present-transactions/): Card-not-present transactions are becoming a prime target by fraudsters as many consumers continue to engage in online shopping. To reduce the growing threat of fraudster attacks on card-not-present transactions, the Strong Customer Authentication (SCA) European regulation has now come into full effect on March 14, 2022. This means that merchants engaging within the European Economic Area are required to enforce stricter multi-factor authentication when consumers conduct online transactions on high-risk, high-valued items. This white paper addresses the SCA regulation and how voice biometrics can work with the SCA and many other existing regulatory requirements, to provide a more secure and
- [EVA Biometric Security](https://aurayasystems.com/white-paper/eva-biometric-security/): Powered by Auraya’s ArmorVox engine, EVA follows its secure design principles ensuring that it has been built to be biometrically secure while complying with the various regulatory compliance globally. This updated white paper covers the features and measures EVA takes to guarantee that its voice biometric capabilities properly handles sensitive and personally identifiable information and data.
- [Inland Revenue Department Case Study](https://aurayasystems.com/case-study/inland-revenue-department-case-study/): New Zealand’s Inland Revenue Department (IRD) was seeking to introduce voice biometrics technology to residents for all telephone services, to verify residents safely and securely with their voice. Vodafone New Zealand, in collaboration with Salmat (now Probe), delivered the biometric voice verification project as a managed service for the government. Auraya was chosen as the voice biometric technology supplier for the managed service and provided high level consulting services for security and usability issue. Additionally, IRD has actively engaged Auraya with marketing and promotional activities during the implementation phase of the solution to ensure user acceptance and accelerated adoption.
- [Auraya Sponsoring at Genesys Xperience ANZ 2024](https://aurayasystems.com/event/auraya-sponsoring-at-genesys-xperience-anz-2024/): After the immense success and overwhelming support received at last year’s G-Summit, Auraya is excited to announce our sponsorship as AppFoundry Partners at the Genesys Xperience ANZ 2024. Building on the resounding triumph of our Voice Biometric AI solutions, we are eager to once again showcase our cutting-edge voice biometric technology natively integrated with Genesys Cloud and other revolutionary advancements. Join us at two premier locations: – Wellington: July 24, 2024 – Sydney: July 30-31, 2024 At the Wellington event, we are thrilled to have industry experts Paul Magee, CEO, and Ray Doak, Director, sharing their expertise and insights. Their
- [Auraya Honoured with Social Impact of the Year Award](https://aurayasystems.com/press-release/auraya-honoured-with-social-impact-of-the-year-award/): [London, England – June 27, 2024] – Auraya is thrilled to announce that it has been awarded the esteemed Social Impact of the Year Award for its pioneering work in voice biometric technology. The award was presented at the ACCELERATE RegTech Global UK + Europe event in London. Nick Brown, Managing Director EMEA for Auraya, graciously accepted the award on behalf of the company. Expressing his gratitude, Nick Brown stated, “Receiving the Social Impact of the Year Award is a tremendous honour for Auraya. This recognition highlights our commitment to developing technology that significantly impacts society by protecting against identity
- [Voice Biometrics in Multi-factor Authentication](https://aurayasystems.com/blog-post/voice-biometrics-in-multi-factor-authentication/): As cybercriminals continuously refine their methods, traditional security measures prove inadequate, often leaving vast gaps in protective barriers that skilled hackers are quick to exploit. This stark reality presents not just a hypothetical threat but a direct challenge to organisational security, compelling businesses to adopt more robust, adaptive security strategies.Multi-factor authentication when integrated with the new age Voice Biometrics, offers a formidable line of defence, transforming how security is approached in an interconnected world teetering on the brink of digital vulnerability. The Necessity of Multi-factor Authentication (MFA) Multi-factor authentication (MFA) is the security process that requires more than one method
- [Auraya Announces Participation in Identity Week Europe 2024](https://aurayasystems.com/event/auraya-announces-participation-in-identity-week-europe-2024/): We are excited to announce that Auraya will be participating in Identity Week Europe 2024, the world’s largest and most pivotal identity event, set to take place in Amsterdam, Netherlands, on June 11th and 12th. This prestigious event gathers the top innovators and thought leaders in the identity sector to foster new ideas and enhance identity solutions globally.Identity Week Europe stands as a beacon for progress in the identity industry, particularly within the European Union, where the Netherlands is celebrated as a trailblazer. The event is renowned for its strong technological capabilities and is a hub for fostering innovation and
- [Auraya to Showcase at #RegTechEdgeNoBorders | Data, Cyber, and Information Security Risk](https://aurayasystems.com/event/auraya-to-showcase-at-regtechedgenoborders-data-cyber-and-information-security-risk/): Auraya proudly announces that Auraya’s CEO – Paul Magee will be presenting at the RegTech Edge No Borders event on May 30, 2024. This event brings together top industry leaders to address pivotal topics in data, cyber, and information security risks. Paul Magee, is set to deliver a keynote on “Integrating Spoof Detection to Combat Deepfake Attacks with Voice Biometrics.” will focus on the crucial role of voice biometrics in combating increasingly sophisticated cyber threats, including deepfakes and other forms of identity fraud. He will discuss how Auraya’s technology is at the forefront of securing digital identities and ensuring data
- [Auraya extends its relationship With Johanson to maintain ongoing compliance with it’s SOC 2 Type 2 Compliance](https://aurayasystems.com/press-release/auraya-extends-its-relationship-with-johanson-to-maintain-ongoing-compliance-with-its-soc-2-type-2-compliance/): [Sydney, Australia – May 16, 2024] – Auraya proudly announces the extension of its relationship with Johanson to maintain its SOC 2 Type 2 compliance. Maintaining our SOC 2 Type 2 compliance status reaffirms Auraya’s commitment to unparalleled security and privacy standards. This certification validates that Auraya’s operational practices and security measures rigorously adhere to the stringent requirements concerning the security, availability, processing integrity, confidentiality, and privacy of customer data. In addition to SOC 2 Type 2 attestation, Auraya also maintains attestations to GDPR and ISO 27001 standards. Paul Magee, CEO of Auraya, expressed his enthusiasm about this extended relationship
- [Auraya Announces EVA Forensics 4.1](https://aurayasystems.com/press-release/auraya-announces-eva-forensics-4-1/): [Sydney, March 20, 2024] – Auraya, a leading voice intelligence organization, proudly announces the release of EVA Forensics 4.1, the latest iteration of its cutting-edge fraud detection and prevention solution. With bad actors employing sophisticated tactics like social engineering and Deepfake voice synthesizers, traditional authentication systems are no match. Designed to address the critical need for effective fraud prevention, EVA Forensics combines state-of-the-art voice biometric algorithms and advanced machine learning capabilities. By matching caller voices against a database of known fraudsters and Deepfake voice models, EVA Forensics detects and prevents fraudulent activities in real-time, empowering organizations to stay ahead of
- [Transforming Contact Center with Voice Biometrics](https://aurayasystems.com/blog-post/transforming-contact-center-with-voice-biometrics/): In today’s ever-evolving security landscape, single-factor authentication (SFA) falls short in providing robust protection against cyber threats. Relying solely on passwords or PINs leaves systems vulnerable to exploitation, as these methods can be easily guessed or stolen. Moreover, emerging threats like phishing attacks and credential stuffing exploit these weaknesses, bypassing SFA and gaining unauthorized access to sensitive information. Voice Biometrics with OTP Verification Now, imagine a seamless authentication process where users simply say the randomly generated one-time passcode (OTP) that is displayed on their screen. This innovative approach combines Voice Biometrics with a transaction specific OTP to create a dynamic
- [The Responsible Use of Voice Biometrics to Enhance Security](https://aurayasystems.com/blog-post/the-responsible-use-of-voice-biometrics-to-enhance-security/): The recent report from The Times about the misuse of AI voice cloning to commit fraud, amounting to £250 stolen with alarming ease, underscores a critical issue in our increasingly digital world. This incident, involving a deceitfully convincing voice message followed by fraudulent bank details, reveals the dual-edged nature of technological advancements and the need for stringent safeguards. Enhancing Security Through Responsible Voice Biometrics Voice biometrics technology, when integrated responsibly and backed by robust ethical standards and security protocols, offers a significant enhancement in protecting against frauds like those highlighted by voice cloning scams. Unlike the AI cloning tools that can
- [Auraya to Participate in the #AccelerateRegTechGlobal 2024 - APAC Series](https://aurayasystems.com/event/auraya-to-participate-in-the-accelerateregtechglobal-2024-apac-series/): Auraya announces its participation in the upcoming #ACCELERATEREGTECHGLOBAL 2024 APAC Series, on May 1, 2024, in Sydney, Australia. This gathering will host a group of attendees, fostering an environment ripe for deep discussion and networking among industry leaders. Auraya’s CEO, Paul Magee, is slated to speak at the roundtable, which will feature an informed dialogue on pressing regulatory issues impacting the Asia-Pacific region. The roundtable discussions will encompass a range of critical themes including Cyber/Scams/Fraud, Financial Crime, Applications using Generative AI, Data and Privacy, and Environmental, Social, and Governance (ESG) considerations. This event emphasizes the importance of innovative approaches to
- [Unmasking the Echo: Confronting the Dangers of AI-Generated Voice Mimicry](https://aurayasystems.com/blog-post/unmasking-the-echo-confronting-the-dangers-of-ai-generated-voice-mimicry/): As we navigate through a digital age that is constantly accelerating, the advent of AI-generated voice mimicry emerges as a significant and formidable challenge. This cutting-edge technology not only pushes the boundaries of what’s possible but also brings with it profound implications for security and privacy in our interconnected world. This blog explores the potential dangers associated with AI-generated voice mimicry and the innovative solutions offered by Auraya, a leader in voice biometric technology, to mitigate these dangers. The Rise of AI-Generated Voice Mimicry Artificial Intelligence (AI) has reached an unprecedented level of sophistication, particularly in the field of voice synthesis and
- [How does Voice Biometrics safeguard against Artificial Identities?](https://aurayasystems.com/blog-post/how-does-voice-biometrics-safeguard-against-artificial-identities/): Artificial Identities in the Digital Age Amidst the relentless march of technological advancement, one of the most pressing concerns facing organisations today is the emergence of AI as a potent weapon. As the threat landscape continues to evolve, organisations need to remain steadfast in their commitment to equipping themselves with the necessary tools and knowledge to combat identity manipulation and safeguard their digital assets.  “AI” has undergone a profound shift, now signifying not just Artificial Intelligence, but the insidious threat of Artificial Identities. Recent incidents, like the infamous deepfake CFO cybercrime in Hong Kong , underscore the urgent need for innovative solutions
- [Auraya Sponsoring CCW Customer Contact Week 2024](https://aurayasystems.com/event/auraya-sponsoring-ccw-customer-contact-week-2024/): Auraya is thrilled to announce our participation at CCW Customer Contact Week 2024. Building on the success of our previous sponsorship at GovCC Customer Contact Week 2023 for Government, we’re excited to once again demonstrate how Auraya’s EVA is revolutionising customer experience and security across various industries. At booth #4, attendees will have the opportunity to experience the transformative power of EVA Voice Biometrics. We’re also proud to host an Interactive Discussion Group led by Auraya’s CEO – Paul Magee, alongside Auraya’s Head of Marketing – Aayush Kamora. We invite you to join us as we explore “How to Provide
- [New Era of Authentication and CX with Voice Biometrics!](https://aurayasystems.com/blog-post/new-era-of-authentication-and-cx-with-voice-biometrics/): Imagine a world where authentication is as simple as saying a few words. No more fumbling with passwords, struggling to remember PINs, or waiting on hold for verification codes. Voice as a Signal in Omnichannel As the omnichannel revolution gains momentum, businesses worldwide are realising that traditional authentication methods simply won’t cut it in a world where seamless, and secure interactions are non-negotiable. No one doubts that voice biometrics is poised to revolutionise omnichannel authentication. Customer expectations are higher than ever, businesses need more than just security measures – they need solutions that enhance every aspect of the customer journey.
- [Auraya Returns as Sponsor for Five9 Sales Kick-Off 2024!](https://aurayasystems.com/event/auraya-returns-as-sponsor-for-five9-sales-kick-off-2024/): Exciting News from Auraya! We are thrilled to announce that Auraya will once again be a proud sponsor at the upcoming Five9 Sales Kick-Off 2024, taking place from February 5th to February 8th. Join us at the event to meet and interact with our Voice Biometrics AI industry specialists, Paul Magee (Chief Executive Officer), Adam Hancox (Chief Product Officer), and John Triano (Head of Sales). Auraya’s revolutionary AI-powered voice biometric technology, “EVA Voice Biometrics,” will take center stage at the event. Striving to empower businesses, Auraya’s voice biometric technology is designed for effortless tailoring, perfectly aligning with your distinct needs
- [Combating the rise of AI using Voice as a signal](https://aurayasystems.com/blog-post/combating-the-rise-of-ai-using-voice-as-a-signal/): The Rise of Generative AI AI technology is not a new thing. However, as publicized broadly, the sophistication and the applicability of it is now growing exponentially making it more accessible and expanding the ways it can be used. The positive applications of it are extensive – from disease prevention to city planning, it will transform our world and our societies. However, for all the good uses, there are equal amounts of bad. The fraudsters are now armed with ever-growing sophisticated solutions to identify and exploit vulnerabilities. For those with a stake in security and identity, particular focus needs to
- [Facial vs Voice Biometrics – What’s best?](https://aurayasystems.com/blog-post/facial-vs-voice-biometrics-whats-best/): AI Voice Spoofing: A Global Concern It was only in February this year that journalists in Australia and the USA used AI-generated voice spoofing techniques to access accounts – notably the largest Australian government department “Service Australia”, the “Lloyds Bank” in the UK, and several financial institutions in the USA. The journalist’s successful spoof attack attracted a lot of media attention at the time although there was little actual fraud occurring. Voice Spoofing and Facial Recognition Debates Fast forward to now, AI-enabled voice spoofing has become the “cause celebre” for many in the facial recognition industry. It could, of course,
- [Auraya Unveils EVA Suite Solutions on Genesys AppFoundry](https://aurayasystems.com/press-release/auraya-unveils-eva-suite-solutions-on-genesys-appfoundry/): [Sydney, Australia, November 20, 2023] – Auraya, a prominent player in the field of Voice Intelligence and a longstanding contributor to the Genesys AppFoundry, continues to pioneer advancements in Voice Biometrics. The journey commenced with the introduction of Auraya’s AI-based ArmorVox Voice Biometric Verification for Genesys in 2016. Fast forward to October 2023, Auraya expanded its repertoire with the inclusion of EVA Forensics. The much-anticipated addition of two innovative solutions has become a reality, as Auraya proudly announces the official listing of EVA for Genesys Cloud and EVA Web on the Genesys AppFoundry. EVA for Genesys Cloud EVA for Genesys Cloud
- [Debunking Myths and Enhancing Digital Security with Auraya's EVA Suite Solutions](https://aurayasystems.com/blog-post/debunking-myths-and-enhancing-digital-security-with-aurayas-eva-suite-solutions/): In the fast-paced world of digital security, voice biometrics has emerged as a powerful tool in safeguarding information and ensuring convenient, user-friendly authentication. While some concerns have been raised about its effectiveness, we’re here to debunk the myths and unveil the true potential of voice biometrics, as offered by Auraya, a voice intelligence company on a mission to empower people and organizations to interact with convenience and security across all channels and languages. Some recent articles have cast doubts on the effectiveness of Voice Biometrics, and we aim to set the record straight and showcase the true potential of this
- [How Voice Biometrics Can Improve User Experience and Security of Electronic Health Records](https://aurayasystems.com/blog-post/how-voice-biometrics-can-improve-user-experience-and-security-of-electronic-health-records/): A patient’s healthcare record contains important sensitive information. This information is used to inform healthcare professionals so that they can provide better outcomes for their patients. However, accessing health care records has always been a jarring experience. Some patients prefer not to share all their records between doctors and some may have difficulties accessing their health records or updating records. Visiting new health facilities may require you to disclose sensitive medical information again or transfer your records to that facility. Fortunately, with the implementation of electronic health records around the world, access and security of health records have improved significantly.
- [Auraya’s EVA Forensics Now on Genesys AppFoundry](https://aurayasystems.com/press-release/aurayas-eva-forensics-now-on-genesys-appfoundry/): [Sydney, Australia, October 30, 2023] – Auraya, a renowned global leader in voice biometric technology, is thrilled to announce a significant expansion of its partnership with Genesys, a prominent provider of cutting-edge customer experience and contact center solutions. This collaborative step forward is set to revolutionize both security and customer interactions in the digital age. As part of this expanded partnership, we are excited to introduce our groundbreaking EVA Forensics onto the Genesys AppFoundry, marking a monumental leap in the evolution of secure and seamless customer engagement. In an era where massive volumes of sensitive data are managed, the omnipresent
- [Auraya Attending GOVCC Customer Contact Week 2023 for Government](https://aurayasystems.com/event/auraya-attending-govcc-customer-contact-week-2023-for-government/): Exciting News from Auraya! We are thrilled to announce our sponsorship of the upcoming GOVCC Customer Contact Week 2023 for Government, scheduled for October 24th and 25th, 2023, at the prestigious Randwick Racecourse in Sydney. Visit us at booth #4 to explore the latest advancements in voice biometric technology, with a focus on its transformative potential not only in government customer interactions but also in homeland security, identity protection, and defense against deepfake and synthetic voice attacks. At the core of our participation in GOVCC Customer Contact Week 2023 is EVA Voice Biometrics, Auraya’s AI-powered solution set to revolutionize security
- [Strengthening Government Cybersecurity with Auraya](https://aurayasystems.com/blog-post/strengthening-government-cybersecurity-with-auraya/): Recent headlines, such as the ransomware attack on Sri Lanka, serve as a stark reminder of the vulnerabilities governments face when it comes to safeguarding sensitive information. The ransomware attack on Sri Lanka’s government left the country grappling with a significant loss of crucial data. Such incidents highlight the pressing need for advanced security measures to protect sensitive information from cyber threats. In this context, voice biometrics emerges as a powerful tool to help fortify data security. Auraya, a leading voice biometrics solutions provider, offers EVA, an advanced voice security system that is powered by their ArmorVox AI. EVA’s capabilities
- [The Auraya Advantage](https://aurayasystems.com/blog-post/the-auraya-advantage/): “Where security meets convenience, and authenticity finds its voice. Discover a new era of identity verification with Auraya.” As our lives become more intertwined with the digital realm, establishing robust security measures has become a paramount concern. Among the array of biometric technologies that have surfaced, voice biometrics has garnered significant attention, particularly in the domains of financial services and government services. Auraya voice biometrics stands as a cutting-edge solution in the realm of identity verification. Leveraging AI-based advanced technology, ArmorVox, Auraya’s core biometric technology uses a unique, patented speaker specific background model to deliver a highly secure and user-friendly
- [Auraya takes its partnership with Five9 to new heights, offering a seamless and secure speech authentication experience](https://aurayasystems.com/press-release/auraya-takes-its-partnership-with-five9-to-new-heights-offering-a-seamless-and-secure-speech-authentication-experience/): [Sydney, Australia, August 17, 2023] – In an exciting collaboration that marks a significant leap forward in customer experience innovation, Five9, the renowned intelligent CX platform provider, has joined forces with Auraya, the trailblazing pioneer of Voice Biometrics technology. This partnership heralds a new era of exceptional customer interactions, anchored by Auraya’s ground-breaking ArmorVox AI-powered Voice Biometrics solutions. This partnership solidifies the commitment of Five9 and Auraya to deliver unparalleled customer experiences. At the heart of this expanded collaboration lies Auraya’s cutting-edge technology, ArmorVox, seamlessly integrated into the Five9 Voice Biometrics. This integration brings forth a revolutionary approach that enhances
- [Auraya Attending Five9 CX Summit 2023](https://aurayasystems.com/event/auraya-attending-five9-cx-summit-2023/): We are thrilled to announce that Auraya will be sponsoring the highly anticipated Five9 CX Summit 2023 as Silver Sponsors! Following the success of Five9 Sales Kick Off 2023 earlier this year, we are excited to participate in this premier cloud contact center conference, which will be held at the ARIA Resort & Casino in Las Vegas, NV. Our industry experts, Paul Magee (President at Auraya), Jamie Lister (CTO at Auraya), and Nick Brown, will be present to share their knowledge and insights with you. This is a fantastic opportunity to connect with our esteemed leadership team and learn more
- [Elevate Security with EVA Voice Biometrics and Next-Gen Biometric Fusion](https://aurayasystems.com/blog-post/elevate-security-with-eva-voice-biometrics-and-next-gen-biometric-fusion/): In an increasingly interconnected world, safeguarding sensitive information and ensuring robust security measures have become imperative. Technological advancements continuously drive the need for reliable and efficient authentication methods. When it comes to voice biometrics, Auraya‘s got you covered with its state-of-the-art AI-based voice biometric technology, EVA. Auraya’s EVA Voice Biometrics, when combined with other biometric identification methods such as face recognition and fingerprint authentication, offers a synergistic approach and creates a multi-modal security framework that enhances security and strengthens the authentication process. For instance, a banking application might require users to present their face for facial recognition and then speak
- [Auraya Attending G-Summit Sydney](https://aurayasystems.com/event/auraya-attending-g-summit-sydney/): After experiencing tremendous success and overwhelming support at G-Summit Wellington, we are thrilled to announce our participation in the upcoming G-Summit Sydney! Following the resounding triumph of our Voice Biometric AI solutions at the previous event, we are eager to showcase our cutting-edge technology and revolutionary advancements once again. Join us on 24th and 25th July as Auraya proudly participates as an AppFoundry Partner at G-Summit Sydney 2023. Our dedicated team, industry experts, Paul Magee (Director and President), Jamie Lister (Chief Technology Officer), and Steve Luxmoore (Senior Software Engineer), will be present to share their knowledge and insights with you.
- [Auraya Attending G-Summit Wellington](https://aurayasystems.com/event/auraya-attending-g-summit-wellington/): Auraya is delighted to announce its participation as an AppFoundry Hub Sponsor at the highly anticipated G-Summit Wellington event, taking place on 18th July. Come meet and engage with our Voice Biometric AI industry experts. Ray Doak, Chief Executive Officer at Auraya, and, Paul Magee, President at Auraya, will be present to share insights and discuss the latest advancements in our industry-leading solutions. The spotlight will be on Auraya’s cutting-edge AI-driven voice biometric technology, “EVA Voice Biometrics,” during the event. We will emphasise the seamless integration of “EVA and Genesys Cloud,” which enables a streamlined implementation through the utilisation of
- [Revolutionizing Perpetual KYC with Auraya's EVA Suite Solutions](https://aurayasystems.com/blog-post/revolutionizing-perpetual-kyc-with-aurayas-eva-suite-solutions/): In today’s fast-paced digital world, maintaining accurate and up-to-date customer information is of paramount importance for businesses across various industries. The Know Your Customer (KYC) process plays a vital role in ensuring compliance with regulatory requirements and mitigating risks related to fraud and money laundering. The emerging era of Perpetual KYC or pKYC aims to maintain continuous re-verification of customer identities. To support this shift, voice biometrics technology is stepping into the spotlight, and Auraya’s EVA Suite Solutions are leading the way. Traditional KYC processes involved periodic checks to verify that the authorised person was still operating the account, but these
- [Deepfake Technology and the Importance of adding Spoof Detection in your Voice Biometric system](https://aurayasystems.com/blog-post/deepfake-technology-and-the-importance-of-adding-spoof-detection-in-your-voice-biometric-system/): Deepfake technology has become a growing concern in recent years. This technology uses artificial intelligence to create manipulated images, videos, or audio that can be difficult to distinguish from real thing. Deepfakes can be used for malicious purposes, such as creating fake news or impersonating individuals for fraud or extortion. Deepfakes can be used by bad actors to attack organisations and their customers for example a bad actor could use a deepfake of a senior executive’s voice to trick an employee into processing a fraudulent transaction or enabling an unauthorised access to systems. This risk highlights the importance of using
- [Building a Safe and Secure Metaverse with Auraya’s Advanced Voice Biometrics](https://aurayasystems.com/blog-post/building-a-safe-and-secure-metaverse-with-aurayas-advanced-voice-biometrics/): As technology continues to advance, the concept of the metaverse is becoming increasingly popular. The metaverse is a virtual shared space that enables users to engage with each other in a three-dimensional virtual environment. In this environment, users can interact with digital representations of themselves, known as avatars, and participate in a variety of activities such as gaming, socializing, learning, and commerce. With the metaverse becoming a more significant part of our lives, it is crucial to ensure the security of the interactions that occur within it. Voice authentication is a crucial aspect of ensuring security in the metaverse. It
- [Preventing Deep Fake Attacks in Voice biometric Systems](https://aurayasystems.com/blog-post/preventing-deep-fake-attacks-in-voice-biometric-systems/): New more powerful AI technology can now be used to create digital voices that sound like a real human. The ability to clone a person’s voice is often referred to as a “deep fake”. Organizations and individuals are right to be concerned that these artificial voice generators might be used to attack services that are protected by Voice Biometric security systems. Recently a journalist demonstrated how he was able to break into his own bank account using an AI-generated voice. In this blog, we will discuss the current state of deep fake attacks and some of the strategies to defend
- [Latest AI delivers Improved Security with Auraya's Voice Biometrics Technology](https://aurayasystems.com/blog-post/latest-ai-delivers-improved-security-with-aurayas-voice-biometrics-technology/): Voice biometrics authentication has become an essential component of modern security systems for all organisations that want to protect customer data and prevent fraud. However, biometric accuracy is often a point of concern. Inaccurate voice authentication can lead to security breaches and loss of sensitive information. Fortunately, recent advancements in AI technology, have been harnessed to deliver even more accuracy for Auraya’s core voice biometric engine ArmorVox. Auraya’s AI-based technology uses a combination of algorithms for accuracy improvement. These algorithms can detect and learn patterns in a human speech for better protection. They analyse multiple layers of voice data and
- [How Auraya's EVA Voice Biometric Technology is Revolutionizing Contact Centers?](https://aurayasystems.com/blog-post/how-aurayas-eva-voice-biometric-technology-is-revolutionizing-contact-centers/): Auraya’s EVA voice biometric technology is a particularly powerful solution for contact centres looking to improve customer experience, reduce fraud, and enhance security during customer interactions. EVA is a cloud-based voice biometric solution that can be easily integrated with contact centre infrastructure, making it a flexible and scalable option for businesses of all sizes. Auraya’s, EVA for Contact Centers provides a seamless customer experience by allowing customers to authenticate themselves simply by speaking, without the need for passwords or security questions. This reduces the time customers spend on authentication and enhances their overall experience. The technology also offers a high level
- [Why Auraya's EVA Voice Biometrics is the Go-To Solution for Identity Protection?](https://aurayasystems.com/blog-post/why-aurayas-eva-voice-biometrics-is-the-go-to-solution-for-identity-protection/): Identity theft is becoming a more significant issue in the modern era of digital technology. As a result, businesses are facing greater demands to safeguard their customers’ identities and confidential information. To address this problem, many are turning to voice biometrics as a potential solution, with Auraya’s EVA voice biometrics being a particularly popular choice. One trend in identity theft is social engineering tactics to trick people into sharing personal information. Criminals may call a customer service department and use stolen information to obtain access to a legitimate customers account. Once they have access they can then change passwords or
- [The Voice Biometrics Debate Over Privacy and Security](https://aurayasystems.com/blog-post/the-voice-biometrics-debate-over-privacy-and-security/): The increasing use of a wide range of biometrics from face to fingerprint as well as voice is generating a growing concern over the privacy implications of this technology. Many people are worried about both deep fake attacks and the potential for data breaches where biometric data gets stolen and the resultant misuse compromises their security and privacy. These concerns and are making some people question the benefits of using biometrics. All biometric modalities have unique characteristics that benefit different use cases and provide potential risks. Voice biometrics solutions are particularly good at enabling highly secure yet highly convenient identity
- [Exploring the Benefits of Cloud-Based EVA Voice Biometrics](https://aurayasystems.com/blog-post/exploring-the-benefits-of-cloud-based-eva-voice-biometrics/): Auraya’s EVA voice biometrics is a cloud-based voice biometric solution that leverages the benefits of cloud technology. EVA provides scalable, accessible, and flexible voice biometric capabilities that can be easily integrated with other cloud-based services. With EVA, businesses and organizations can quickly and easily scale their voice biometric systems up or down based on their needs. This allows them to handle sudden spikes in demand and manage costs more effectively. EVA also offers a high level of accuracy, which is essential for businesses that need to provide secure voice biometric services. EVA’s accessibility is another important feature. The solution can
- [Combining Cutting-Edge Technologies: The Power of AI powered Voice Biometrics, and Blockchain](https://aurayasystems.com/blog-post/combining-cutting-edge-technologies-the-power-of-ai-powered-voice-biometrics-and-blockchain/): Voice biometrics is an AI technology being used to deliver improved security for individuals and organisation to protect sensitive data. AI enhanced voice biometric solutions can be integrated with other cutting-edge technologies such as blockchain, to create even more secure and efficient authentication methods. One of the key benefits of integrating AI powered voice biometrics is improved accuracy. AI algorithms analyse a person’s voice patterns and use that information to identify and authenticate the user with greater accuracy than traditional methods. This is particularly useful in industries where security is of the utmost importance, such as financial services or government

## Pages

- [EVA Forensics Service Status](https://aurayasystems.com/eva-solutions-suite-auraya/eva-forensics-service-status/): EVA Forensics Service Status Live Indicator Live Subscribe to receive the latest Auraya news and updates. Auraya Monthly Newsletter Subscribe You have been successfully Subscribed! Ops! Something went wrong, please try again. Subscribe
- [Interviews](https://aurayasystems.com/interviews/): Interviews Safety Detectives The EVA Solution To Digital Identity Verification – Paul Magee Website Planet How Auraya’s EVA Voice Biometrics Beats Deepfakes – Aayush Kamora
- [Security and Privacy at Auraya](https://aurayasystems.com/security-and-privacy-at-auraya/): Security and Privacy at Auraya Security is fundamental to our operations. Our commitment to enhancing our security and compliance ensures the highest integrity of our voice intelligence products and solutions. Governance Auraya establishes guidelines and regulations, oversees adherence to these regulations, and demonstrates our commitment to security and compliance when assessed by external auditors.   Our Policies are based on the following principles The deployment of controls should be an iterative process, continually improving with greater effectiveness and auditability Security measures must be layered in accordance with the defense-in-depth principle. Access should be restricted to individuals with a legitimate business
- [Compliance Assurance](https://aurayasystems.com/compliance-assurance-auraya/): Compliance Assurance Our Commitment To Compliance At Auraya, we understand the significance of safeguarding your sensitive information. That’s why we have implemented a robust framework to ensure compliancy with the GDPR, ISO27001, and SOC2 standards. Your Data, Our Priority As we navigate the ever-evolving landscape of data protection and privacy, Auraya remains at the forefront of compliance standards. We view compliancy not just as a requirement but as a fundamental aspect of building trust with our clients. Partner with Confidence Choosing Auraya means choosing a partner that values your privacy and security. Feel confident in your decision to collaborate with
- [Portal](https://aurayasystems.com/portal/): Portal Support Subscribe to receive the latest Auraya news and updates. Auraya Monthly Newsletter Subscribe You have been successfully Subscribed! Ops! Something went wrong, please try again. Subscribe
- [Terms of Service](https://aurayasystems.com/terms-of-service/): Terms of service View Subscribe to receive the latest Auraya news and updates. Auraya Monthly Newsletter Contact Us
- [faqs](https://aurayasystems.com/faq-auraya/): Frequently Asked Questions Welcome to Auraya’s FAQ page! Here you’ll find answers to frequently asked questions about our voice biometric technology, products, integration options, and security features. 1. What is voice biometrics and how does voice biometrics work? Voice biometrics analyzes the unique characteristics of an individual’s voice to verify their identity. Voice biometrics works by enrolling a sample of an individual’s voice and extracting unique features from it to create a digital representation called a voiceprint. It utilizes both physical traits like the length and shape of an individual’s vocal tract plus behavioral factors such as accent, and speech
- [Resources](https://aurayasystems.com/resources-auraya/): Resources All Posts Blog Post Press Release Document Media Case Study White Paper Event edit post Blog PostMay 29, 2025 How Auraya stops and protects you from deep fake voice attacks? Read More edit post White paperApril 16, 2025 ArmorVox – Secure By Design Read More edit post White paperApril 16, 2025 ArmorVox – Ensuring Global Compliance Read More edit post EventMarch 12, 2025 Auraya Leads the Conversation on Identity Protection at CCW 2025! Read More edit post EventFebruary 28, 2025 Auraya Sponsors Genesys Inspire 2025 in Nashville, TN! Read More edit post White paperFebruary 25, 2025 AI Powered Voice
- [Media](https://aurayasystems.com/media/): Media edit post EVA for Genesys Cloud View edit post How EVA Detects Callers & Protects Against Fraud? View edit post Deepfake Detection with EVA Voice Biometrics View edit post Fraud Detection and Prevention with EVA Forensics Video View edit post EVA Suite Solutions Video View edit post EVA for Contact Centers Video View edit post EVA Suite Video View edit post EVA Web Video View edit post EVA Forensics Video View Subscribe to receive the latest Auraya news and updates. Auraya Monthly Newsletter Subscribe You have been successfully Subscribed! Ops! Something went wrong, please try again. Subscribe
- [Blog post](https://aurayasystems.com/blog-post/)
- [Blog](https://aurayasystems.com/auraya-blogs/): Our Blog Stay informed with the latest insights, innovations, and industry trends in voice biometrics and fraud prevention. Explore how our technology is being applied in real-world scenarios, driving secure, user-friendly solutions for identity verification, deepfake detection and fraud prevention across diverse sectors. Latest Case Studies Success Stories edit post White paperApril 16, 2025 ArmorVox – Secure By Design Read More edit post White paperApril 16, 2025 ArmorVox – Ensuring Global Compliance Read More edit post EventMarch 12, 2025 Auraya Leads the Conversation on Identity Protection at CCW 2025! Read More edit post EventFebruary 28, 2025 Auraya Sponsors Genesys Inspire
- [Contact](https://aurayasystems.com/contact-us-auraya/): let’s talk Thank you for considering Auraya Voice Biometrics. At the heart of our commitment to excellence is a dedication to open dialogue with our visitors.   Whether you have inquiries about our voice biometric solutions, want to explore collaboration opportunities, or simply have a question, we’re here to assist you. Our team values your input, and we’re excited to hear from you.   For your convenience, you can use the contact form below to send us a message. We strive to respond promptly and provide the information you’re seeking. Alternatively, if you prefer direct communication, our contact details are
- [About](https://aurayasystems.com/about/): About Us About Us Auraya Auraya is a voice intelligence company with the mission of empowering people and organizations to interact and engage with convenience and security in all channels and languages. We develop our next generation voice biometric AI to deliver easy-to-use and highly secure speaker recognition and fraud detection capabilities. We provide our technology to a global network of accredited experts who incorporate Auraya’s voice biometric technology into secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services, and telecommunications. 0 + Year Experience
- [Experts](https://aurayasystems.com/experts-auraya/): Experts Partner Network Auraya’s ecosystem extends to highly qualified and skilled accredited expert organizations who develop and distribute solutions that transform businesses and create value for customers. We partner with contact center and interactive voice response specialists, telecommunications and managed service providers, system integrators, identity and access management companies, mobile security providers and digital enablers. Become an Accredited Expert Are you passionate about driving innovation and looking to incorporate voice biometrics into your solution platform? Consider becoming an Accredited Expert and joining Auraya’s esteemed partner network. By doing so, you open doors to a world of possibilities, creating impactful solutions
- [Customers](https://aurayasystems.com/customers-auraya/): Customers Any Platform, Any Language Any organization around the world can benefit from voice biometric. Whether it’s for high-risk, high-valued financial transactions, or a simple password reset service, biometrics can provide secure and frictionless identity verifications. Auraya’s voice biometric technology is language-agnostic, allowing organizations to verify customers in any language desired. With the rise of digital interactions and growing concerns around cybersecurity, voice biometrics offer a future-ready solution that balances robust protection with user convenience. Auraya’s technology creates a unique voiceprint for each individual, enabling real-time identity verification that is both highly accurate and non-intrusive. By removing the need for
- [EVA for Genesys Cloud](https://aurayasystems.com/eva-solutions-suite-auraya/eva-for-genesys-cloud/): EVA for Genesys Cloud EVA for Genesys Cloud readily available on Genesys AppFoundry Enhancing Contact Center Security with EVA Voice Biometrics Seamless Integration with Genesys CloudOrganizations using Genesys platforms can now effortlessly integrate Auraya’s cutting-edge voice biometric technology, EVA, into their contact centers via the Genesys AppFoundry. EVA simplifies customer identity verification by eliminating traditional authentication methods like PINs, passwords, and personal details, ensuring a frictionless yet highly secure experience. Easy Deployment and ConfigurationEVA’s native integration with Genesys Cloud significantly streamlines deployment. Companies can activate its full range of voice biometric services with minimal effort. The Genesys Cloud orchestration tools
- [EVA Forensics](https://aurayasystems.com/eva-solutions-suite-auraya/eva-forensics-auraya/): EVA Forensics Enhanced Security Detect fraudulent callers in real time with EVA’s advanced voice recognition technology. As EVA listens to the caller—whether during the IVR process or a live conversation with an agent—it instantly analyzes and compares the voice against a database of known fraudster voiceprints. This proactive approach enhances security, prevents fraud, and protects both businesses and customers from potential threats. Product Sheet Fraud Detection and Prevention Organizations can manage the voiceprints and create lists, such as known and suspicious fraudsters, via the management console interface. EVA Forensics helps mitigate the chance of fraudulent attempts and deters fraudsters away.
- [EVA Digital](https://aurayasystems.com/eva-solutions-suite-auraya/eva-digital-auraya/): EVA Digital Verify Users in Web-Based Applications Strengthen security and privacy while optimizing user convenience by integrating EVA Digital into your authentication flow. With advanced encryption, multi-layered protection, and seamless verification, it safeguards sensitive data, prevents unauthorized access, and streamlines the login experience. Enhance trust, reduce friction, and provide a secure yet effortless authentication process for your users. Product Sheet Voice Biometric as a Factor EVA Digital is a second-factor voice biometric solution template designed for use with a broad range of web browsers that support audio capture. The voice tokens used with it are predominantly digit strings, although phrases
- [EVA for Contact Centers](https://aurayasystems.com/eva-solutions-suite-auraya/eva-for-contact-center/): EVA for Contact Centers Verify Callers in the IVR and Reduce AHT Improve caller experience, reduce operational costs, and enhance security with EVA—Auraya’s voice biometric solution for contact centres. EVA integrates seamlessly with your existing on-premise or cloud-based contact center infrastructure, enabling fast and secure caller verification directly within the IVR, before the call reaches an agent. EVA can be deployed across leading platforms including Avaya, Genesys, 8×8, Twilio, Five9, and Amazon Connect, allowing you to authenticate users in real time using their unique voiceprint. This reduces reliance on outdated and inefficient knowledge-based authentication methods, significantly lowering average handle time
- [EVA Solutions Suite](https://aurayasystems.com/eva-solutions-suite-auraya/): EVA Solutions Suite Voice Biometric Solution Suite (EVA) EVA voice biometric solutions leverage Auraya’s cutting-edge voice biometric technology to provide secure, seamless, and scalable identity verification experiences. Designed to operate across all digital and voice platforms—including mobile apps, contact centers, and online portals—EVA Solutions authenticates users using their unique voiceprints eliminating reliance on outdated methods like passwords and PINs, improving both user experience and security posture. With Auraya’s language-independent capabilities at its core, EVA  ensures effortless voice authentication for users worldwide. Customers can verify their identity by speaking naturally in any language or accent, removing language barriers and enhancing accessibility.
- [ArmorVox](https://aurayasystems.com/eva-solutions-suite-auraya/armorvox-auraya/): Armorvox ArmorVox Voice Intelligence, is Auraya’s core voice biometric engine, leverages state-of-the-art AI-based voice technology to revolutionize how organisations handle security and user interaction. Next Generation Voice Biometric AI Engine ArmorVox helps streamline and improve system security and user experience through secure voice biometric capabilities for any platform. Product Sheet Beyond traditional authentication, it enables continuous identity assurance throughout a user session, reducing fraud risks without compromising convenience. Its adaptive learning engine evolves with each interaction, ensuring accuracy even as a user’s voice changes due to aging, illness, or environmental factors. Designed to integrate effortlessly with both legacy systems and
- [Home](https://aurayasystems.com/): VOICE INTELLIGENCE Revolutionary Deepfake Detection and Fraud Prevention using Voice ID  Protect your business with cutting-edge voice biometrics technology while ensuring seamless and secure access for your users. With Auraya, you get real-time deepfake detection, fraud prevention, and next-level identity verification. Secure Every Interaction from Deepfake Threats Request a Demo Why Voice Biometrics? Voice Biometrics analyzes unique, characteristics of an individual’s voice to verify a user. Our advanced voice intelligence technology provides next-generation voice ID to enable identity and verification for users to get verified in any channel and any language. Auraya’s suite of solutions consists of EVA for Contact


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