EVA Deployed for Identity Verification Capability

EVA Deployed for Identity Verification Capability

Press
PRESS EVA Deployed for Identity Verification Capability Paul Magee | November 15, 2019 | 3 minutes Auraya announces today the deployment of EVA voice biometrics into an Australian telecommunications company for identity verification purposes. EVA, the Amazon Connect voice biometric extension from Auraya, has been deployed in by one of the region's largest telecommunications to verify the identity of individuals by recognising the unique characteristics of their voice. The company is using the technology to make it easier for customers to confirm their identity whilst addressing security and fraud attempts. Organisations are using EVA to address the privacy and security concerns of their customers and deliver frictionless experience when verifying the user’s identity. All organisations are under immense pressure to guard the personal and private information of their customers whilst…
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EVA Deployed for Fraud Detection Capability

EVA Deployed for Fraud Detection Capability

Press
PRESS EVA Deployed for Fraud Detection Capability Paul Magee | October 22, 2019 | 3 minutes Auraya announces today the deployment of EVA voice biometrics into a global financial organisation for fraud detection purposes.EVA, the Amazon Connect extension for voice biometrics, has been activated to protect the customers of a leading financial services organisation in their North American, European and Asia-Pacific business operations. EVA listens to every call received by their contact centres and identifies if any caller matches the voiceprint of known fraudsters.Over recent years, the organisation has recorded many calls to its call centres that were subsequently found to be fraudulent calls. The fraudsters use a range of techniques to take over the accounts of legitimate customers or create accounts in the name of innocent victims. Auraya assisted…
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EVA 2.0 Now Standard with OpenID Connect 1.0 for Secure Voice Biometrics in Web Browsers​

EVA 2.0 Now Standard with OpenID Connect 1.0 for Secure Voice Biometrics in Web Browsers​

Press
PRESS EVA 2.0 Now Standard with OpenID Connect 1.0 for Secure Voice Biometrics in Web Browsers Angelo Gajo | August 28, 2019 | 4 minutes Auraya announces today that EVA is now compatible with OpenID Connect 1.0, providing improved security and reliability for web-based service solutions.EVA is Auraya’s cloud-service voice biometric extension for Amazon Connect that utilises the next generation ArmorVox engine. EVA can be deployed in Amazon Connect contact centres using AWS Cloud Formation for fast, secure and reliable voice biometric service for telephony and digital channels.The team at Auraya keeps improving EVA to ensure that organisations are provided with unmatched voice biometric capabilities. Today’s announcement means that EVA now delivers voice biometric enrolment and verification capabilities to all web browsers utilising Open ID Connect 1.0. EVA uses Auraya’s patented…
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Introducing EVA for Amazon Connect

Introducing EVA for Amazon Connect

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PRESS Introducing EVA - Voice Biometric Extension for Amazon Connect Paul Magee | July 12, 2019 | 5 minutes Global voice biometric leader, Auraya, officially announces today the launch of EVA for Amazon Connect. EVA enables organisations to deliver better customer experience for authenticating customer identity on telephony and digital channels. It allows customers to verify their identity quickly and conveniently without needing to remember passwords, PINs, or needing to provide sensitive private information.The challenge of providing highly secure and convenient security measures to customers is well understood by both organisations and their customers. Customers are required to remember their passwords and answers to secret questions or provide personal information such as social security numbers or birth dates to get access to the information and services they want. In this…
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