EVA Deployed for Fraud Detection Capability

EVA Deployed for Fraud Detection Capability

Press
PRESS EVA Deployed for Fraud Detection Paul Magee | October 22, 2019 | 3 minutes Auraya announces today the deployment of EVA voice biometrics into a global financial organisation for fraud detection purposes. EVA, the Amazon Connect extension for voice biometrics, has been activated to protect the customers of a leading financial services organisation in their North American, European and Asia-Pacific business operations. EVA listens to every call received by their contact centres and identifies if any caller matches the voiceprint of known fraudsters. Over recent years, the organisation has recorded many calls to its call centres that were subsequently found to be fraudulent calls. The fraudsters use a range of techniques to take over the accounts of legitimate customers or create accounts in the name of innocent victims. Auraya…
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EVA 2.0 Now Standard with OpenID Connect 1.0 for Secure Voice Biometrics in Web Browsers​

EVA 2.0 Now Standard with OpenID Connect 1.0 for Secure Voice Biometrics in Web Browsers​

Press
PRESS EVA 2.0 Now Standard with OpenID Connect 1.0 for Secure Voice Biometrics in Web Browsers Angelo Gajo | August 28, 2019 | 4 minutes Auraya announces today that EVA is now compatible with OpenID Connect 1.0, providing improved security and reliability for web-based service solutions.EVA is Auraya’s cloud-service voice biometric extension for Amazon Connect that utilises the next generation ArmorVox engine. EVA can be deployed in Amazon Connect contact centres using AWS Cloud Formation for fast, secure and reliable voice biometric service for telephony and digital channels.The team at Auraya keeps improving EVA to ensure that organisations are provided with unmatched voice biometric capabilities. Today’s announcement means that EVA now delivers voice biometric enrolment and verification capabilities to all web browsers utilising Open ID Connect 1.0. EVA uses Auraya’s patented…
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Introducing EVA for Amazon Connect

Introducing EVA for Amazon Connect

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PRESS Introducing EVA - Voice Biometric Extension for Amazon Connect Paul Magee | July 12, 2019 | 5 minutes Global voice biometric leader, Auraya, officially announces today the launch of EVA for Amazon Connect. EVA enables organisations to deliver better customer experience for authenticating customer identity on telephony and digital channels. It allows customers to verify their identity quickly and conveniently without needing to remember passwords, PINs, or needing to provide sensitive private information.The challenge of providing highly secure and convenient security measures to customers is well understood by both organisations and their customers. Customers are required to remember their passwords and answers to secret questions or provide personal information such as social security numbers or birth dates to get access to the information and services they want. In this…
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Auraya Finalist for Cotswold Life EMI Innovation Awards 2018

Auraya Finalist for Cotswold Life EMI Innovation Awards 2018

Press
PRESS Auraya Finalist for Cotswold Life EMI Innovation Awards 2018 Pryanka Sankaranarayanan | July 25, 2018 | 2 minutes UK based Cotswold Life EMI Awards recognizes excellence in sustainable manufacturing, educational partnerships, leadership, technological advances and research and development every year.Auraya Systems has emerged a finalist this year in the ‘technology innovation’ category for success in commercialising innovations and new technologies in a highly competitive global marketplace.Auraya’s proprietary voice biometrics technology – ArmorVox – has been implemented globally in banks, government, education, telecommunications, retail and justice services. Auraya’s partner Fujitsu in UK has integrated ArmorVox in their service desk solution stack, learn more about the integration here.We are thrilled to have been recognized among the top two companies making an impact globally. A big congratulations to the Brainomix team who has also been recognized…
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