Auraya Announces New ArmorVox 17.8.0 Release

Auraya Announces New ArmorVox 17.8.0 Release

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MEDIA Auraya Updates and News Auraya Improves Security and Customer Experience with New ArmorVox 17.8.0 Release Paull Magee | June 29, 2020 | 3 minutes The Research and Development team at Auraya continues to innovate and improve the performance of its voice biometric technology, adding new features and functionalities and better overall performance to ArmorVox™, its voice biometric engine and Amazon Connects’ voice biometric extension, EVA. This latest software release continues a long track record of providing organisations with world leading technology that continues to evolve and deliver even more superior voice biometric capabilities through improvements in the security performance as well as simplifying solution implementation and improving user experience. In this release, Auraya introduces API version 9 which features “Mind Your Own Voiceprint”. This new API provides organizations with…
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Auraya Recognized as an Official APN Select Tier Technology Partner​

Auraya Recognized as an Official APN Select Tier Technology Partner​

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MEDIA Auraya Updates and News Auraya Recognized as an Official APN Select Tier Technology Partner Angelo Gajo | June 12, 2020 | 2 minutes Auraya recently received their APN branded plaque from AWS recognizing Auraya as an official Select Tier technology partner. The AWS Partner Network (APN) is a global partner program for technology and consulting businesses who leverage AWS to create and provide solutions and services for their customers. APN helps businesses like Auraya to build, market and sell their offerings by providing valuable business, technical and marketing support. Through the APN, Auraya provides EVA for Amazon Connect. EVA is a secure and delightful voice biometric extension that allows organisations to implement voice biometric capabilities such as voice identification & verification and fraud detection into their customer-facing Amazon Connect…
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Auraya Part of CyberTech100’s 2020 List of Most Innovative CyberTech Companies for Financial Services​

Auraya Part of CyberTech100’s 2020 List of Most Innovative CyberTech Companies for Financial Services​

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MEDIA Auraya Updates and News Auraya Part of CyberTech100's 2020 List of Most Innovative CyberTech Companies for Financial Services Angelo Gajo | June 3, 2020 | 3 minutes The CyberTech sector within the FinTech industry continues to see significant growth as financial services institutions increase their investments into digital operations and expand their security budgets to defend against cybersecurity threats. Hence, CyberTech100 has announced the top 100 companies that can assist senior executives and cybersecurity experts in evaluating the best available technology solutions in the market. This year, Auraya is proud to announce that it has been acknowledged as part of the top 100 companies. Auraya, a world leader in voice biometrics, develops next-generation voice biometric technology that allow organisations to implement secure and delightful voice biometric identification and verification as well as…
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Auraya Coronavirus (COVID-19) Statement

Auraya Coronavirus (COVID-19) Statement

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MEDIA Auraya Updates and News Auraya Coronavirus (COVID-19) Statement Paul Magee | March 18, 2020 | 2 minutes An update on Auraya’s safety and wellbeing activities [SYDNEY, NSW, March 2020] – Auraya takes the safety and wellbeing of its employees and others very seriously. Taking into account the best advice from relevant experts to ensure the safety and well being of employees, their families and the wellbeing of customers and the general community, all Auraya employees will be working from home until further notice. Travel will also be restricted to comply with current travel restrictions.Rest assured that all Auraya employees are well equipped to work from home and can carry out their regular duties. All digital resources are available from Auraya’s cloud service providers. Auraya will continue to develop and…
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Auraya Integrates Zendesk

Auraya Integrates Zendesk

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MEDIA Auraya Updates and News Auraya Integrates Zendesk Paul Magee | February 19, 2020 | 3 minutes Improving Support Services for Partners [SYDNEY, NSW, February 2020] – Auraya, a world leader in voice biometric technology, announces today the integration of Zendesk into Auraya’s support services and an expansion of services to Auraya’s sandbox evaluation portal.Zendesk is a customer service software company that provides cloud-based support and sales customer service applications. Auraya has integrated Zendesk’s Support and Guide services to provide a frictionless support experience for Auraya’s reseller partners and end-user organisations. Now, partners and end-user customers can submit and track their own case tickets and receive faster responses. This integration replaces Auraya’s previous traditional ‘support forum structure’. Additionally, partners can access and read through frequently asked questions (FAQs) and announcements…
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