EVA Deployed for Identity Verification Capability

EVA Deployed for Identity Verification Capability

Press
PRESS EVA Deployed for Identity Verification Capability Paul Magee | November 15, 2019 | 3 minutes Auraya announces today the deployment of EVA voice biometrics into an Australian telecommunications company for identity verification purposes. EVA, the Amazon Connect voice biometric extension from Auraya, has been deployed in by one of the region's largest telecommunications to verify the identity of individuals by recognising the unique characteristics of their voice. The company is using the technology to make it easier for customers to confirm their identity whilst addressing security and fraud attempts. Organisations are using EVA to address the privacy and security concerns of their customers and deliver frictionless experience when verifying the user’s identity. All organisations are under immense pressure to guard the personal and private information of their customers whilst…
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Auraya Attending 2019 AWS re:Invent

Auraya Attending 2019 AWS re:Invent

Events
EVENTS Auraya Attending 2019 AWS re:Invent Angelo Gajo | November 13, 2019 | 2 minutes The biggest AWS event of the year is coming up and Auraya will be in attendance! Auraya’s very own co-founder and managing director Ray Doak and chief executive officer Paul Magee will be attending this year’s AWS re:Invent 2019 event from December 2 to December 6.AWS re:Invent is an annual conference event focused on learning and growing within the global cloud computing community. Hosted by Amazon Web Services, the event includes keynote announcements, training and certification opportunities, access to over 2,500 technical sessions, partner exhibitions, after-hours events and many more.This year, the conference event will take place in Las Vegas from December 2 to December 6 with all-day activities and events from December 2 to…
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USD 29 Million Stolen as Nikkei Falls Victim to Fraud

USD 29 Million Stolen as Nikkei Falls Victim to Fraud

Blog
BLOG USD 29 Million Stolen as Nikkei Falls Victim to Fraud Angelo Gajo | November 8, 2019 | 4 minutes On October 30, Japan’s largest financial media organization Nikkei released a press statement announcing that they were the recent victims of fraud. The incident happened in late September 2019 where an employee of their US subsidiary at Nikkei America, Inc. was fooled into transferring approximately $29 million of Nikkei America’s funds. The fraudster succeeded through a business email compromise (BEC) scam where he sent a phishing email posing as a Nikkei America management executive. According to David Barnhardt, Chief Experience at GIACT, the fraudster took it one step further by physically emulating the sound of his voice over the phone to match the management executive victim.  This incident highlights the fact that strong security…
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Auraya Attending 2020 Customer Contact Week Australia

Auraya Attending 2020 Customer Contact Week Australia

Events
EVENTS Auraya Attending 2020 Customer Contact Week Angelo Gajo | November 6, 2019 | 2 minutes Auraya will be a proud sponsor of the Customer Contact Week Australia 2020 event in Gold Coast next year with co-founder and managing director Ray Doak and chief executive officer Paul Magee in attendance. The team at Auraya will also be exhibiting during the conference event so don’t forget to visit during the exhibition showcase! The event will run from February 25 to February 28 in 2020 and will be held at the STAR in Gold Coast, Queensland. The event provides a roadmap and tools for attendees to adapt their People, Processes, Technology and Customer Service Delivery strategies towards a new frontier. Pioneering organisations are brought together to discuss how we can successfully navigate…
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Preventing Cyberattacks and Breach of Customers Trust

Preventing Cyberattacks and Breach of Customers Trust

Blog
BLOG Preventing Cyberattacks and Breach of Customers Trust with Voice Biometrics Angelo Gajo | October 30, 2019 | 5 minutes Organisations that breach the trust of its customers by losing control of their data in cyberattacks are now looking to find better ways to protect their data and their reputations. In a previous blog, we mentioned the Essential Eight cyberattack mitigation strategies and how multifactor authentication is a critical part of protecting organisations from the ever-increasing threat of cyberattacks. While voice biometrics is an excellent technology for an improved multifactor authentication, voice biometrics also addresses another part of the essential eights which is to “restrict administrative privileges”. The Essential Eights as listed by the Australian Cyber Security CentreAdministrative privileges are the ability to access and make changes in a system. If this privilege is…
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