Inference Solutions has announced the integration of Auraya Systems’ ArmorVox Voice Biometrics into the Inference Studio platform.
Inference Studio is a no-code, SaaS voice automation solution that allows customers to build complex voice applications in the cloud. By integrating ArmorVox into the Inference Studio platform, Inference customers are now able to confirm caller identity quickly and easily, without the need for extensive security questioning.
ArmorVox™ is an advanced voice biometric system based on Auraya’s patented language independent Speaker Adaptive Voice Biometric algorithms. Fusing text-dependent, text-independent, text-prompted, fast cross matching and gender detection into a single software system, ArmorVox allows partners to implement optimized voice biometrics to meet their end-users specific business, security and linguistic requirements. With commercial deployments now approaching 2 million enrolments in Australia, New Zealand, the US, UK, Canada and Germany; ArmorVox is a proven technology in applications for Government, banking, financial services, healthcare, IT services, national security and smartphone apps.
The partnership between Inference Solutions and ArmorVox creates a unique offering to the market. Inference Studio is the only SaaS voice automation platform which allows users to design and build their own voice biometric applications using a simple web based interface.
“Incorporating voice biometrics into your enterprise has typically been an expensive proposition,” says Callan Schebella, CTO of Inference Solutions. “By integrating ArmorVox into Inference Studio we are now able to offer biometrics at a price point that is accessible to a much wider audience. It will be exciting to see the types of applications that our customers will develop.”
“At Auraya, we are very excited about the partnership with Inference”, said Dr. Clive Summerfield Auraya’s CEO and founder. “It brings together two of Australia’s most innovative voice technologies businesses and provides a highly competitive and highly compelling offering in the rapidly emerging global market voice biometrics solutions.”
ArmorVox is currently available to customers on all Inference Solutions points of presence.
About Inference Solutions
Inference is a global leader in the design and development of sophisticated cloud-based call automation and IVR solutions. From an easy to use, browser-driven interface, Inference is able to deliver solutions from simple inbound IVR services to complex pre-routing and outbound services using speech recognition and text-to-speech to service providers and their customers. The result is self-service, cost-effective applications that complement and enhance the Unified Communications and Call Centre offering. Inference has offices in New Jersey, USA and Melbourne, Australia.