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EVA for Contact Centers Product Sheet

Angelo Gajo | December 9, 2021 | 2 minutes

eva-for-contact-centers-product-sheet

Summary

EVA for Contact Centers provides a frictionless customer experience by removing the need for PINs, passwords, or secret information to prove user identity. EVA for Contact Centers features active and passive verification in the IVR and an intuitive agent interface, allowing for personalized and expanded self-service options in the IVR and a more efficient user experience during agent interactions. 

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