Angelo Gajo | July 21, 2021 | 2 minutes
EVA Fraud Manager helps organizations to quickly and efficiently address growing fraud threats. Organizations identify bad actors by providing EVA Fraud Manager with voice samples from customer interactions, whether it is during an interaction with an automated service or whilst talking to a call center agent. The audio is compared in near real-time to a list of voiceprints of known bad actors and if the speaker’s voice is a match, EVA Fraud Manager alerts the system or personnel to take action. Read the product sheet to learn more above EVA Fraud Manager.
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