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Case Studies

OFX Case Study

Angelo Gajo | June 15, 2021 | 2 minutes

ofx-contact-center-eva-fraud-manager-console-security

Summary

OFX has implemented Auraya’s EVA Fraud Manager solution to their global contact centers to maintain the best security and privacy for its customers while providing improved customer experience. EVA Fraud Manager helps screen every call to ensure that the caller is not a known or potential fraudster. This implementation helps reduce the risk of fraudulent activity and allows for better preventative measures.

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