Angelo Gajo | June 12, 2020 | 2 minutes
The AWS Partner Network (APN) is a global partner program for technology and consulting businesses who leverage AWS to create and provide solutions and services for their customers. APN helps businesses like Auraya to build, market and sell their offerings by providing valuable business, technical and marketing support.
Through the APN, Auraya provides EVA for Amazon Connect. EVA is a secure and delightful voice biometric extension that allows organisations to implement voice biometric capabilities such as voice identification & verification and fraud detection into their customer-facing Amazon Connect solutions.
With EVA, organisations can replace insecure and outdated security methods such as PINs, passwords and security questions with voice biometric identification & verification. This means that their customers only need to use their voice to verify their identity, providing secure and delightful user experience. Organisations can also reduce agent-handling times and operational costs as less time is wasted trying to verify the identity of their customers manually.
If you’re interested in implementing secure and delightful voice biometric capabilities into your organisation’s AWS cloud-based solutions, reach out to us today!
Auraya is a world leader in voice biometric technology with the mission of empowering people and organisations to interact and engage with convenience and security in all channels and languages.
Auraya has developed the next generation in voice biometrics technology, delivering easy to use and highly secure authentication and fraud detection capabilities. Auraya provides its technology to end user-organisations via a global network of partners that incorporate Auraya’s voice biometric engine, ArmorVox, into their secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services and telecommunications.
ArmorVox is Auraya’s next-gen voice biometric engine designed for telephony and digital channel implementations. ArmorVox allows partners to provide frictionless and seamless customer experience and improved digital security by using its machine learning algorithms and patented features such as automated tuning process, speaker-specific thresholds and background models, impostor mapping, synthetic voice detection and voice collection process from browsers. Powered by ArmorVox, EVA is a ready-to-use, cloud-based voice biometric extension for telephony and digital channel solutions, providing voice identification & verification and fraud detection capabilities into existing business solutions.
If you would like to talk to the team at Auraya, send us an email at firstname.lastname@example.org.