PRESS RELEASE

Auraya Attending 2019 Customer Contact Week Digital

Overview of Las Vegas buildings and lights during sunset

Chief Executive Officer, Paul Magee, will be attending this year’s annual 2019 Customer Contact Week Digital in Las Vegas. In collaboration with Amazon Web Services, Auraya will be providing support for the demonstration of ‘EVA for Amazon Connect’ in their respective partner stand. If you’re interested in implementing voice biometrics in your cloud contact centres via Amazon Connect, network with Paul Magee at Amazon Web Services’ partner stand during the day to discuss the advantages and benefits of voice biometrics.

Customer Contact Week Digital is the number one conference and exhibition for customer experience, contact centres and customer care professionals. Celebrating its 20 years of production, the event will include sponsors from numerous organisations such as VoiceFoundry, Amazon Web Services, Salesforce, IBM Watson, AT&T, Cisco, Google Cloud and Microsoft. This year, the event will be held at The Mirage in Las Vegas and will run from June 24 to June 28.

If you would like to attend the event, you can register here. If you’d like to connect with Paul Magee and the team at Auraya during the event, send us an e-mail at info@aurayasystems.com to set up meeting details.

Event: Customer Contact Week Digital 2019
Presented by: IQPC
Location: The Mirage, Las Vegas
Date: June 24 to 28, 2019
Time: All day
Web: https://www.customercontactweekdigital.com/events-customercontactweek

About Auraya

Auraya is a world leader in voice biometric technology with the mission of empowering people and organisations to interact and engage with convenience and security in all channels and languages.

Auraya has developed the next-generation voice biometrics technology that delivers an easy to use yet highly secure authentication capability. Auraya provides its technology to a global network of partners that incorporate Auraya’s voice biometric engine, ArmorVox™, into their secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services and telecommunications.

ArmorVox is Auraya’s next-generation voice biometric engine designed for telephony and digital channel implementations. ArmorVox allows partners to provide frictionless and seamless customer experience and improved digital security using machine learning algorithms and patented features such as automated tuning process, speaker-specific thresholds and background models, impostor mapping, synthetic voice detection and voice collection process from browsers.

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