Pryanka Sankaranarayanan | August 4, 2017 | 3 minutes
Auraya Systems Pty Ltd, the developer of next generation voice biometrics ArmorVox, has been awarded patent recognition in China for its innovation in fraud prevention using voice biometrics systems.
Auraya Systems today announced that the Chinese patent office has awarded patent recognition in China for its innovative technology that protects customers against fraudsters.
The innovation allows for a random challenge question to be used when verifying on telephones or digital channels such as chat, websites and voice assistants. The user is asked to say the words or digits displayed and ArmorVox recognises if it is the authorised account holder that is speaking and if the correct random phrase is being spoken. This technology helps businesses to verify the identity of a customer’s voice and what is being said to increase security with any high-risk transactions.
“This patented innovation provides Auraya with unique capabilities to provide secure voice user interfaces.” said Dr Summerfield, founder, CTO and co-inventor of the technology.
The technology has already been used where a four-digit random challenge increases the security threshold for high value transactions. Customers enrol and verify with randomly generated one-time “spoken tokens” and this prevents recordings of the user being used to thwart the system.
“This is like a voice version of the one-time SMS passwords that we are all familiar with for doing Internet bank transactions, just a lot more secure. Because the voice biometric tokens are randomly generated, a recording of a previous authentication cannot be used. Each voice authentication has to be live and unique!” explained Dr Summerfield.
“The applications for a fusion of speech and voice are endless – we are already seeing consumer demand for the new capability in automated on-line virtual assistants, where the assistant can recognise not only what is being said, but who’s speaking. This technology breakthrough gives consumers total ownership of their devices and privacy with their interactions.”
The technology is fast gaining popularity for secure voice driven financial services especially digital applications where customers of banks are increasingly making transactions with their voice. “But this is not the only area of interest.” explained Paul Magee, Auraya’s CEO. “Consumer devices, smartphones, personal assistants, in car controls are all areas where the new technology has profound applications and uses. Knowing who is speaking eliminates the need for PINs, passwords and access codes, and allows systems to ignore requests from speakers it does not recognise” Paul Magee adds.
“It stops the children from changing the channel on the TV, and that has got to be a good thing!” explained Paul Magee.
Auraya is a world leader in voice biometric technology with the mission of empowering people and organisations to interact and engage with convenience and security in all channels and languages.
Auraya has developed the next generation in voice biometrics technology, delivering easy to use and highly secure authentication and fraud detection capabilities. Auraya provides its technology to end user-organisations via a global network of partners that incorporate Auraya’s voice biometric engine, ArmorVox, into their secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services and telecommunications.
ArmorVox is Auraya’s next-gen voice biometric engine designed for telephony and digital channel implementations. ArmorVox allows partners to provide frictionless and seamless customer experience and improved digital security by using its machine learning algorithms and patented features such as automated tuning process, speaker-specific thresholds and background models, impostor mapping, synthetic voice detection and voice collection process from browsers. Powered by ArmorVox, EVA is a ready-to-use, cloud-based voice biometric extension for telephony and digital channel solutions, providing voice identification & verification and fraud detection capabilities into existing business solutions.