Telstra Retail Case Study

retail store paying by card

Case Summary

Auraya assisted Telstra to develop a voice biometric verification solution using ArmorVox™ for in store credit check authorisations. Store representatives are automatically verified and transferred to a Philippines call centre for credit check authorisations. The project was designed, integrated and supported by Telstra’s own in-house application development team at Telstra GES (The Practices, Collaboration and Cloud Application).


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