New South Wales Health

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Auraya has successfully delivered automatic password resets for the Health Services Support Business Unit of New South Wales Health in partnership with Telstra. The system resides in Telstra’s cloud service.

Secure, automated password resets allow health service professionals, temporary staff and contractors to obtain and change their password 24 hours a day, 7 days a week conveniently. This saves time and money for the organization and boosts productivity, privacy and security.


Auraya, a world leader in biometric voice verification technology empowers people and organizations to interact and engage with security and convenience.  As a specialist voice biometric technology developer, we have a track record of delivering unparalleled security performance that is simple to deploy, integrate and maintain whilst delivering the most delightful customer experience.

Auraya’s biometric voice verification engine – ArmorVox – is speaker adaptive, which means it constantly learns about the customer’s unique voice and optimises the voice print performance with each use. This means we not only protect the privacy of the individual and the security of the organisation, but also deliver a truly differentiated experience for the customer. ArmorVox is the perfect voice verification engine that includes passive, active and background enrolment and verification options. It also provides eight different text dependent tokens, two text prompted tokens and a text independent token.

At Auraya, we are constantly pushing the boundaries of cutting-edge research and development in voice biometrics to pioneer new capabilities that maximize value for you and your customers. Our talented team puts you in command to choose features that work for you. So you decide – whether you want to implement an active or a passive system and you choose the biometric spoken token that is right for your customers. You can choose to deploy in your phone, digital, social media or face-to-face channels. The best part is – you will be offering your customers an entirely new experience in six weeks – that’s how easy and fast it is to deploy our technology. You can deploy with your own in house team or you can use any of the experienced and trained solution partners that are part of the Auraya ecosystem.

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