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Whitepaper #2 – ArmorVox: the new standard for biometric voice verification

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Jul 10
Download Now   ArmorVox - the new standard for biometric voice verification (2)  

Whitepaper #1: How voice biometrics is transforming customer experience today

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Jul 10
Download Now   Voice biometrics is tranforming customer experience today    

Voice biometrics: emerging applications in Artifical Intelligence and National Security.

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Jul 10
Follow http://aurayasystems.com/voice/"> Banks will tell you that the customer’s voice is their command… so why isn’t voice recognition software more popular? It’s a question Clive Summerfield, CTO of Auraya Systems and founder of the voice biometrics technology software ArmorVox is keen to find an answer.   THE GLOBAL PASSWORD ISSUE
HSBC Voice Biometrics Breach: overcoming security vulnerabilities with Next Generation Voice Biometrics

HSBC Voice Biometrics Breach: Overcoming Security Vulnerabilities with Next Generation Voice Biometrics

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May 25
Follow http://aurayasystems.com/voice/"> A recent BBC article detailed a voice biometric breach that occurred when a journalist gained access to his twin brother’s HSBC bank account. The article exposes some common flaws in the design of legacy voice biometric solutions that reflect poorly on the industry as a whole. A well-designed
inancial Services companies are required to provide information and access to services such as money transfer, bank account details, amongst others - all of which involve the private, protected data of their customers . Doing so in a secure and convenient manner for customers often represents a challenge, and a risk.

Understanding Voice Biometrics For Financial Services

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May 09
Financial Services companies are required to provide information and access to services such as money transfer, bank account details, amongst others – all of which involve the private, protected data of their customers . Doing so in a secure and convenient regulatory compliant manner for customers is challenging. From the
Paul Magee, the CEO of Auraya, says the cost of manual authentication in call centres can be anywhere between 10% and 15% of the total people cost of the contact centre.

The ROI on Voice Biometrics: Cost Savings to Organizations

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May 09
It’s safe to say that pins and passwords are a thing of the past, with more and more people finding the whole experience frustrating and inconvenient. Armorvox is a global voice biometric technology that solves this problem- and more. By automating identity verification in various applications, ArmorVox eliminates the need for people to remember pins
WITH ARMORVOX, YOU DON'T NEED TO EXPOSE THE PERSONAL INFORMATION OF CITIZENS TO OFF-SHORE CONTACT CENTRES

WITH ARMORVOX, YOU DON’T NEED TO EXPOSE THE PERSONAL INFORMATION OF CITIZENS TO OFF-SHORE CONTACT CENTRES

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May 09
Solving the Offshore Data Privacy Problem One of the many aspects to the Privacy Act relates to restricting trans border flows of a customer’s personal information.  This is where personal information of Australian citizens is transmitted overseas to enable the delivery of low cost services, such as customer care call
One of the key critical processes when deploying a voice biometric system is setting the threshold that separates true speakers from impostors. The logic is simple: if the voice biometric score exceeds the threshold the speaker is assumed to be the true speaker and if below, they are an impostor.

SETTING THE RIGHT SECURITY THRESHOLD NEED NOT BE A HIT-AND-MISS CASE ANYMORE

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May 09
One of the key critical processes when deploying a voice biometric system is setting the threshold that separates true speakers from impostors. The logic is simple: if the voice biometric score exceeds the threshold the speaker is assumed to be the true speaker and if below, they are an impostor.
Building on ArmorVox’s highly secure text-prompted voice biometric function; we have introduced a new feature; a simple four digit random challenge response. Designed to confirm that the speaker is alive (and not a tape recorder); this feature enables ArmorVox to generate a random four digit challenge response which is different every time the caller uses the system. The speaker then has to repeat the random four digits with the correct voice to confirm that they are a live person (and not a recording).

ARMORVOX: FOUR DIGIT RANDOM CHALLENGE

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May 05
At Auraya, we take security seriously. Which is why we designed the four digit random challenge – to keep impostors out. Building on ArmorVox’s highly secure text-prompted voice biometric function; we have introduced a new feature; a simple four digit random challenge response. Designed to confirm that the speaker is alive
If this year's business goals revolve around profitability or enhancing customer experience, look no further. Multi-factor authentication is the way to go for ultimate security and convenience.

VOICE ALONGSIDE FINGERPRINT: DOUBLE YOUR SECURITY, DOUBLE YOUR BENEFITS

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May 05
        VOICE ALONGSIDE FINGERPRINT: DOUBLE YOUR SECURITY, DOUBLE YOUR BENEFITS Banks globally are widely incorporating fingerprint technology in their digital apps for customers to securely access their personal accounts and make transactions. The main reason banks are moving away from traditional pin and password approach to fingerprints

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