Help your customers unleash the power of their voice – with Auraya.

Auraya, a world leader in biometric voice verification technology, empowers people and organizations to interact and engage with security and convenience. 

As a specialist voice biometric technology developer, we have a track record of delivering unparalleled security performance that is simple to deploy, integrate and maintain whilst delivering the most delightful customer experience.

Auraya’s biometric voice verification engine – ArmorVox – is speaker adaptive, which means it constantly learns about the customer’s unique voice and optimises the voice print performance with each use. This means we not only protect the privacy of the individual and the security of the organisation, but also deliver a truly differentiated experience for the customer.

ArmorVox is the perfect voice verification engine that includes passive, active and background enrolment and verification options. It also provides eight different text dependent tokens, two text prompted tokens and a text independent token.

At Auraya, we are constantly pushing the boundaries of cutting-edge research and development in voice biometrics to pioneer new capabilities that maximize value for you and your customers. Our talented team puts you in command to choose features that work for you. So you decide – whether you want to implement an active or a passive system and you choose the biometric spoken token that is right for your customers. You can choose to deploy in your phone, digital, social media or face-to-face channels.

The best part is – you will be offering your customers an entirely new experience in six weeks – that’s how easy and fast it is to deploy our technology. You can deploy with your own in house team or you can use any of the experienced and trained solution partners that are part of the Auraya ecosystem.

 

Help your customers unleash the power of their voice – with Auraya.

Our innovations deliver the most desired outcomes in voice biometrics.

UNMATCHED SECURITY AND PERFORMANCE
CUSTOMER DELIGHT
TECHNICAL PROWESS

OUR CUSTOMERS

INDUSTRIES
INTEGRATE OUR SOLUTION TO YOURS
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APP DEVELOPERS
HEALTHCARE
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RETAIL
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THE ARMORVOX ADVANTAGE

BOOST PRODUCTIVITY

EXPERIENCE SIGNIFICANT COST SAVINGS

DELIGHT CUSTOMERS WITH CONVENIENCE, EMPOWER THEM WITH NEW TECHNOLOGY

DRIVE TEAM MEMBER ENGAGEMENT

PROACTIVELY ADDRESS FRAUDULENT ACTIVITY

UNPARALLELED SECURITY FOR YOU AND YOUR CUSTOMERS

WHY OUR CUSTOMERS LOVE US

99
VOICES VERIFIED
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SPEED OF IMPOSTOR MAPPING (PER MINUTE)
99
NEW ENROLLEE CAPACITY (PER HOUR)

What the industry thinks

“As we predicted earlier this year, biometric technologies are the next wave of strong, efficient authentication solutions. ArmorVox is a proven technology that have been adopted globally, and we are proud to team with Auraya to offer the best-in-class user authentication solution available in the anti-fraud market today. The biometric component of our multi-layered approach to fraud protection allows organizations to establish trusted identity online with minimum friction, balancing both convenience and security.”
Ricardo Villadiego, CEO of Easy Solutions
"It’s pretty awesome. Auraya’s ArmorVox voice biometric technology allowed us to achieve our target of 15sec reduction in AHT and focus on providing better customer service. I can’t say enough about how well Auraya designed the voice biometrics portal. The portal is designed around keeping the cost low and also making sure that sensitive customer details are secure. I’m impressed with the service orientation I find when I interact with Auraya. The guys listen carefully and they get it very quickly. They respond to questions almost immediately and address problems very effectively. They are really easy to work with and seem to appreciate their customers. Auraya helped with a successful roll out of the new authentication platform.” 
Ash Kumar, Contact Strategy | Credit Risk | Global Financial Services at Telstra

VOICE

HSBC Voice Biometrics Breach: Overcoming Security Vulnerabilities with Next Generation Voice Biometrics
HSBC Voice Biometrics Breach: Overcoming Security Vulnerabilities with Next Generation Voice Biometrics
May 25, 2017
A recent BBC article detailed a voice biometric breach that occurred when a journalist gained access to his twin brother’s HSBC bank account. The article exposes some common flaws
UNDERSTANDING VOICE BIOMETRICS FOR FINANCIAL SERVICES
UNDERSTANDING VOICE BIOMETRICS FOR FINANCIAL SERVICES
May 9, 2017
Financial Services companies are required to provide information and access to services such as money transfer, bank account details, amongst others - all of which involve the private, prote...
THE ROI ON VOICE BIOMETRICS: COST SAVINGS TO ORGANIZATIONS
THE ROI ON VOICE BIOMETRICS: COST SAVINGS TO ORGANIZATIONS
May 9, 2017
It’s safe to say that pins and passwords are a thing of the past, with more and more people finding the whole experience frustrating and inconvenient. Armorvox is a global voice biometric
WITH ARMORVOX,  YOU DON’T NEED TO EXPOSE THE PERSONAL INFORMATION OF CITIZENS TO OFF-SHORE CONTACT CENTRES
WITH ARMORVOX, YOU DON’T NEED TO EXPOSE THE PERSONAL INFORMATION OF CITIZENS TO OFF-SHORE CONTACT CENTRES
May 9, 2017
Solving the Offshore Data Privacy Problem One of the many aspects to the Privacy Act relates to restricting trans border flows of a customer's personal information.  This is where personal
SETTING THE RIGHT SECURITY THRESHOLD NEED NOT BE A HIT-AND-MISS CASE ANYMORE
SETTING THE RIGHT SECURITY THRESHOLD NEED NOT BE A HIT-AND-MISS CASE ANYMORE
May 9, 2017
One of the key critical processes when deploying a voice biometric system is setting the threshold that separates true speakers from impostors. The logic is simple: if the voice biometric sc...
ARMORVOX: FOUR DIGITAL RANDOM CHALLENGE
ARMORVOX: FOUR DIGITAL RANDOM CHALLENGE
May 5, 2017
At Auraya, we take security seriously. Which is why we designed the four digit random challenge - to keep impostors out. Building on ArmorVox’s highly secure text-prompted voice biometric

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